Resident Liaison Officer

3 weeks ago

Rickmansworth, United Kingdom Kier Group Full time

Kier Places are recruiting now for a **Resident Liaison Officer** in Hertfordshire to assist on Fire Safety, Fire Doors, Kitchens & Bathrooms contracts, to support the Contract Managers and Site Managers with ensuring the business provides a customer focused service for all stakeholders involved on our housing maintenance contracts

**Location**: Hertfordshire - mixture of site and office working

**Contract**: Permanent, full time - flexible and part-time hours available if desired, just let us know

**Responsibilities**

As a **Resident Liaison Officer**, you’ll be working within the Housing Maintenance Team, supporting them in facilitating the smooth running of projects.

Your day to day will include:

- Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Kier team.
- Carrying out property condition surveys
- Arranging works and surveys appointment.

**What are we looking for?**

This role of **Resident Liaison Officer**, is great for you if:

- Have strong experience as a Resident Liaison Officer with a housing maintenance background
- Have a strong understanding of relevant legislation & compliance issues surrounding housing & property
- Have the ability to deal with sensitive & difficult scenarios.

**We’re proud to be able to offer our fantastic employees a wide variety of benefits that you can tailor to your needs. Some of our favourites include**:

- new and enhanced family friendly policies, including eight weeks paternity leave, 26 weeks maternity leave, pregnancy loss leave, surrogacy leave, menopause guidance, and more
- Green Car Scheme
- Critical Illness Cover
- 24/7 virtual GP service for you and your family, as well as 4x Life Assurance as standard, with the option for Partner Life Assurance cover
- A huge range of deals and discounts at many your favourite brands

And so much more You can read the full details of all of our benefits on our website.

**Who is Kier?**

As a leading UK infrastructure services, construction and property group, our purpose is to sustainably deliver construction and infrastructure services which are vital to the UK.

Our projects are those that support the local communities we work in, helping them thrive and progress. We take pride in bringing specialist knowledge, sector leading experience and fresh thinking to all that we do.

We are collaborative, trusted and focused, and we will empower you to achieve your career goals, and listen to your thoughts, ideas and challenges.

**Diversity and inclusion**

Making Kier a diverse and inclusive place to work is a huge priority for us. We’re proud of the steps we’ve taken so far, but we know we must always do more. Our employees are key in shaping Kier’s diversity and inclusion (D&I) initiatives, and our people have made a huge impact on how we work, by using their experiences to shape our policies and initiatives. You can see more about our D&I action plan here.

Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant

Closing Date: 9 July 2023

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