Customer Service Account Manager
4 weeks ago
Join a rapidly growing consultancy group with a passion for providing world-class care to all clients worldwide
As a Client Care Specialist, your role is to deliver exceptional customer service and provide support to our expanding client base. You'll be the first point of contact for our clients and ensure their issues and concerns are resolved quickly and efficiently.
Day to Day
Provide top-notch customer service to new and existing clients.
Manage client data and update profiles with accurate information.
Reschedule appointments when needed.
Handle client and consultant telephone and email inquiries, meeting or exceeding internal Service Level Agreements (SLAs).
Coordinate with the Business Development Manager for clarification of client services.
Work closely with clients to resolve complaints and other issues.
Actively seek opportunities to expand the services provided to clients.
Ensure all communication with clients is clear, accurate, and informative.
YOU?
A positive, "can-do" attitude.
Exceptional customer service and relationship-building skills.
Strong communication abilities, both verbal and written.
Ability to work effectively in a fast-paced environment.
Solid time management skills.
Flexibility and adaptability to handle pressure and changing priorities.
(phone number removed)CCR2
INDMANJ
-
Customer Service and Accounts Manager
3 days ago
Manchester, United Kingdom The Portfolio Group Full timeCustomer Service Account Manager Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service...
-
Customer Service Account Manager
4 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeCustomer Service Account Manager Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer...
-
Customer Service Account Manager
1 month ago
Manchester, United Kingdom The Portfolio Group Full timeCustomer Service Account Manager Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer...
-
Customer Service Account Manager
1 month ago
Manchester, United Kingdom The Portfolio Group Full timeCustomer Service Account Manager Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service...
-
Customer Service Account Manager
3 days ago
Manchester, United Kingdom The Portfolio Group Full timeCustomer Service Account Manager Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service...
-
Account Manager
4 weeks ago
Manchester, United Kingdom Elizabethardencareers Full timeAccount Manager - Boots Manchester Elizabeth Arden is a global prestige beauty company with an extensive portfolio of prestige beauty brands sold in over 120 countries. The company`s brand portfolio includes Elizabeth Arden skincare, colour, and fragrance brands. A legendary innovator and tireless entrepreneur, Miss Elizabeth Arden established the...
-
Account Management
1 week ago
Manchester, United Kingdom Page Personnel - UK Full timeHybrid working - excellent benefits - Excellent business in Manchester, Global Brand **About Our Client**: This business are an established and reputable business to business tech business. This organisation value their strong customer service capabilities. This role will sit within a small contact centre office based in Manchester and operate on a hybrid...
-
Customer Service Advisor
1 month ago
Manchester, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Service Advisor - Livechat** Salary £19,000 - £23,000 (depending upon experience) Hybrid Working - Manchester City Centre Shifts Mon - Sat (Shifts between 8am - 8pm) **Responsibilities**: - Delivery of excellent customer service by managing your own live chat conversations in a timely manner - Work towards monthly KPI’s to meet targets -...
-
Account Manager
3 weeks ago
Manchester, United Kingdom I&L Biosystems GmbH Full timeProviding input to optimise our sales processes. These are just a few of the tasks of an Account Manager at I&L Biosystems. Do you have a commercial mindset and a winners mentality? You represent our organisation - an experienced distributor - in your dealings with major players in the biotechnology sector. For example, if you spot opportunities to open...
-
Customer Care Representative
1 month ago
Manchester, United Kingdom Eco Assets Manager Full timeCustomer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively with English customers. - Analyze customer needs and provide appropriate solutions or recommendations. - Upsell products or services to...
-
Manager of Services and Facilities
4 weeks ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeBased at any of our airports - Manchester, Stansted or East Midlands Permanent role MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. At MAG, we recognise...
-
Customer Service Manager
2 days ago
Manchester, United Kingdom Pearson Education Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description About Pearson: Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving...
-
Manchester, United Kingdom Allure Bridals Full time**Job brief**: Allure Bridals is an American Bridal Company with its Headquarters based in Memphis, Tennessee. Over the past few years we have expanded into the European market and are now looking to add Accounts Admin/ Customer Service representative to our Manchester team. This role is based at our Openshaw Warehouse Office. We are looking for someone who...
-
Customer Service Manager
1 day ago
Manchester, United Kingdom Page Personnel Secretarial & Business Support Full timeBased in Trafford Park, Machester, The Customer Service Manager will be responsible for planning, coordinating and controlling the activities of the customer service team across the North West region to ensure that the needs of customers are being satisfied **Client Details** Our client is a leading logistics company, overseeing UK transport, warehouse and...
-
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeBased at any of our airports - Manchester, Stansted or East Midlands At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. At MAG, we recognise creating a...
-
Customer Account Manager
4 days ago
Manchester, United Kingdom Bowmay Consulting Ltd Full timeDo you currenty work in the Freight/Logisics sector? Are you a strong communicator who enjoys building strong customer relationships? Is it a company who can offer guaranteed progression that you're looking for in your next move?Partnering with this highly reputable freight forwarder who has a global presence, we're looking to find a superstar to join their...
-
Customer Service Manager
5 days ago
Manchester, United Kingdom Pearson Full timeAbout Pearson: Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving students, educators, and professionals worldwide. The company offers a wide array of educational resources, including...
-
Customer Service Manager
5 days ago
Manchester, United Kingdom Assessment & Qualifications Full timeAbout Pearson: Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving students, educators, and professionals worldwide. The company offers a wide array of educational resources, including...
-
Customer Service Manager
5 days ago
Manchester, United Kingdom Assessment & Qualifications Full timeAbout Pearson:Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving students, educators, and professionals worldwide. The company offers a wide array of educational resources, including textbooks,...
-
Customer Account Manager
2 weeks ago
Manchester, United Kingdom Page Personnel Secretarial & Business Support Full timeThe Customer Account Manager will play a key role completing administrative tasks which provide an important link between all stakeholders, ensuring the Company delivers an excellent customer experience and achieves objectives. **Client Details** Based in Manchester this client is now looking for a Customer Account Manager to maintain relationships with...