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Customer Engagement Specialist

1 month ago

Bamber Bridge, United Kingdom Hays Business Support Full time

Your new company
This company was founded in 2010 to fulfil a need within the UK renewables trade. Since then, they have grown and in 2022 became part of the UK's leading distributor of fuels and lubricants. They are doing extremely well as a company. The position available will be reporting to the Head of Sales. Of which, the team are looking forward to welcoming a new member to the team.
Your new role

Booking meetings for the Business Development Managers to attend. Each meeting attended comes with a bonus.
Handle inbound contacts (calls, emails, web chat and other channels as appropriate) and support the customer through a consultative sales approach.
Make outbound calls to the customer database to generate enquiries.
Qualify the customer inline with the product criteria.
Deliver sales excellence by achieving performance targets.
Respond to customer enquiries and information requests professionally.
Ensure compliance with all policies and procedures.
Updating and maintaining the database with relevant information. What you'll need to succeed

Experience working within a sales environment or a similar position.
Bubbly character with excellent confidence and self-motivation.
Exceptional telephone manner and ability to sell products well.
Resilience, persistence and hardworking.
B2B Contact Centre experience is desirable but not essential.
GCSE in Maths and English. What you'll get in return

Hybrid working available
37.5 hours per week, Monday-Friday, 09:00-17:00
Company pension contribution
33 days annual leave including bank holidays.
The ability to buy and sell holidays and carry up to 5 days' holiday.
Additional benefits are available too. What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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