Admin Officer

6 days ago

Leicester, United Kingdom Brook Street Full time

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
We are currently recruiting for an Admin Officer to work with one of our fantastic Public Sector clients in Leicester city centre

This a 7-month temporary position initially, with good chance of extension but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

If you have worked within the public sector before this would be advantageous but not essential. If you have transferable experience, then we would love to hear from you.

Responsibilities and duties;
Basic admin duties which include booking on Committals, answering telephone calls and emails. Referring and responding to work from the Judiciary.

Competences;
" Must be polite and helpful to all customers both external and internal.
" Remains clam, polite and tactful when dealing with difficult people.
" Is aware of customer needs and is polite and efficient in dealing with these.
" Passes on important information to all concerned promptly and clearly, with tact and honesty.
" Works effectively with others irrespective of differences.
" Tackles unacceptable behaviour in a constructive way.
" Is approachable, non-judgmental, honest and respects confidences in dealing with others.
" Treats all colleagues fairly and is sensitive to their needs as individuals.

Candidate requirements:
" Have previous experience within an administration role (preferable)
" Will require knowledge of Microsoft software (word, excel etc) and Office applications.
" Be able to remain calm under pressure
" Be able to work with very confidential and sensitive information
" Be able to provide 3 years of referencing and pass a basic DBS check

Standard hours are 37 hours per week, Monday - Friday (Between 8.30am - 5.30pm)
Pay rate of £11.59 per hour for the first 12 weeks, then increasing to £11.88 per hour, which is paid weekly.

If you feel that this role is one that would interest you and you have the right attributes, then please apply and you will be contacted if you are successful.

This position offers a great opportunity to acquire valuable experience in the Public Sector and broaden your skills - why not apply online today Should your application be successful, we will promptly get in touch to discuss the next steps. Successful applicants will be contacted within 5 days. If you don't hear from us within this period, we encourage you to explore other exciting roles with Brook Street.

If selected, candidates must have an in-date and valid passport and undergo security and reference checks.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

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