Customer Care Manager
1 month ago
Responsible for the delivery and reporting of everything within the region related to Customer Service. Management of the regional coordinators, operatives, sub-contractors, and suppliers to ensure the region delivers the service that is expected of a 5 star house builder.
Responsible for meeting or exceeding the Customer Service KPls and ultimately achieving exceptional customer satisfaction surveys from both customers and clients alike. Responsible for carrying out the final ''RTMI" inspection and maintaining quality standards. Ensuring support is given to the direct Customer Service team and received from the wider regional team members to enable excellent service delivery. Part of the Regional team with circa 500 plots in warranty across c20 schemes Key Results Areas: Delivery Completion of daily defects within prescribed timescales to achieve targeted “success rate” Management of daily defects, EOD' s, latent defects and stock plot
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Head of Customer Care
1 month ago
Cambridge, United Kingdom Bellway Full timeAt Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to...
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Residential Care Manager
4 weeks ago
Cambridge, United Kingdom Porthaven Care Homes Full timeBarley Manor Care Home, Station Road, Great Shelford, Cambridge, Cambridgeshire, CB22 5LT About the role: Make a difference to people's lives every day with a rewarding career at Porthaven Care Homes. As a Residential Care Manager on our team, you will care for our residents as if they were members of your own family, recognising that each one of them is an...
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Care Coordinator
7 days ago
Cambridge, United Kingdom Gracefilled Care Service Staffing Solutions Full timeGracefilled Care Service is an innovative and committed care company. We currently have a new permanent position available for a **Care Coordinator**, located Cambridgeshire. The role is permanent and the salary is £13 per hour. Gracefilled Care Service is looking for someone who is well organised, an excellent communicator, mentor, motivator, problem...
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Care Assistant
6 days ago
Cambridge, United Kingdom Cera Care Full timeWe are recruiting Care Assistants for our Extra Care unit in Cambridge. To join us as a Care Assistant, you don't need any previous experience. It may be that you have cared for a vulnerable loved one, experienced a personal loss or be a charitable person that is always looking to help others. That kind of experience gives you rare skills undefined...
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Customer Care Technician
4 days ago
Cambridge, United Kingdom HLP Consulting Full time**ROLE: Customer Care Technician** **LOCATION: Cambridge** **BUSINESS TYPE: Residential** **PROJECTS: Small works/ repairs** **REFERENCE: RO031** **About Our Client**: The company is an award winning residential developer, there looking to become one of the UK’s Leading and most trusted companies. **The Role**: We are looking for a Customer Care...
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Team Leader Care
4 days ago
Cambridge, United Kingdom Care UK Full timeHeathlands House -CB1 8YU£13.50phEnhanced Overtime PayAre you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.The RoleLeading and supervising your shiftCase managing residents and liaising with families,...
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Team Leader Care
5 days ago
Cambridge, United Kingdom Care UK Full timeHeathlands House -CB1 8YU£13.50phEnhanced Overtime PayAre you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.The RoleLeading and supervising your shiftCase managing residents and liaising with families,...
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Care Assistant
6 days ago
Cambridge, United Kingdom Athena Care Homes (UK) Limited Full time**Care Assistant** **Salary** Days: £12.10 per hour Nights: £13.23 per hour **About the role** At Langdon House, we have recently had a change of ownership and are looking for caring and passionate Care Assistants to join our growing team. We have full-time or part-time roles available for either days or nights, and no previous work experience in care...
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Care Coordinator
2 days ago
Cambridge, United Kingdom Service Care Full time**Care Co-Ordinator** Opportunity for a Care Co-ordinator to work within the Cambridge Locality Team, Based in Cambridge. The hourly rate for this role is: £26.00 Per Hour The team sits within the Cambridge Locality Team with the role predominately managing a caseload of diverse service users, delivering a range of clinical skills and building a...
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Care Assistant Nights
1 day ago
Cambridge, United Kingdom Care UK Residential Care Services Full time**Care Assistant / Support Worker** Full time hours available - 22 or 33 or 44 hours per week. Shifts - 8pm - 8am / Alternative weekends. Pay £11 per hour plus excellent benefits. Experienced applicants preferred. If you're passionate and caring and looking for a rewarding job that comes with excellent training and great opportunities for personal...
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Care Coordinator
1 week ago
Cambridge, United Kingdom Service Care Full time**Care Co-Ordinator (RMN)** Opportunity for a Care Co-Ordinator to work within the Cambridge Locality Team, Based in Cambridge. The team sits within the Cambridge Locality Team with the role predominately managing a caseload of diverse service users, delivering a range of clinical skills and building a therapeutic and recovery-based relationship. You will...
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Customer Care Manager
1 month ago
Cambridge, Cambridgeshire, United Kingdom Imperial Search Ltd Full timeResponsible for: Responsible for the delivery and reporting of everything within the region related to Customer Service. Management of the regional coordinators, operatives, sub-contractors, and suppliers to ensure the region delivers the service that is expected of a 5 star house builder. Key Responsibilities: # Responsible for meeting or exceeding the...
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Customer Care Manager
1 month ago
Cambridge, Cambridgeshire, United Kingdom Imperial Search Ltd Full timeResponsible for: Responsible for the delivery and reporting of everything within the region related to Customer Service. Management of the regional coordinators, operatives, sub-contractors, and suppliers to ensure the region delivers the service that is expected of a 5 star house builder. Key Responsibilities: Responsible for meeting or exceeding the...
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Senior Care/support Worker
4 days ago
Cambridge, United Kingdom Future Care Solutions Full timeWe are looking to recruit a Senior Care/Support Worker and a Care Co-ordinator (two days a week in the office). The roles may be combined. **The Role of Senior Care/Support Worker** Will work to provide excellent standards of care to our clients whilst also acting as a source of support and a role model to the Care/Support Worker team. Your hours of work...
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Senior Care Assistant
4 days ago
Cambridge, United Kingdom Athena Care Homes Full timeAs a Senior Care Assistant at Langdon House Care Home, you will be responsible for leading, managing and supporting our care team who are passionate about delivering making moments for our residents and delivering high quality care. About Langdon House Care Home: Langdon House is an exceptional residential care home in Cambridge. At Langdon House we...
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Team Leader
5 days ago
Cambridge, United Kingdom Athena Care Homes Full timeAs a Team Leader at Langdon House Care Home, you will be responsible for leading, managing and supporting our care team who are passionate about delivering making moments for our residents and delivering high quality care. About Langdon House Care Home: Langdon House is an exceptional residential care home in Cambridge. At Langdon House we pride...
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Registered Care Manager
2 weeks ago
Cambridge, United Kingdom Helping Hands Full timeLocation: Cambridge Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across...
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Care Worker
2 weeks ago
Cambridge, United Kingdom Assured Optimal Care Ltd Full timeOverview: We are seeking compassionate and dedicated Care Workers to join our team. As a Care Worker, you will provide essential support and assistance to individuals in need of care. This is a rewarding opportunity to make a positive impact on the lives of others. **Duties**: - Provide personal care and assistance to individuals. - Assist with mobility...
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Band 6 Care Coordinator
1 week ago
Cambridge, United Kingdom Service Care Full time**Care Co-Ordinator, Band 6 - Cambridge** Opportunity for a Care Co-Ordinator to work within the Cambridge Locality Team, Based in Cambridge. The team sits within the Cambridge Locality Team with the role predominately managing a caseload of diverse service users, delivering a range of clinical skills and building a therapeutic and recovery-based...
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Care Home Head Housekeeper
5 days ago
Cambridge, United Kingdom Athena Care Homes Full timeAs a Head Housekeeper at Alex Wood House Care Home, you will be responsible for ensuring a high quality of cleanliness within the home. About Alex Wood House Care Home: Alex Wood House is an exceptional residential care home in Cambridge. At Alex Wood House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each...