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Customer Admin Agent
4 months ago
Customer Admin Agent
Salary: £22,308
Location: St Ives, Cambridgeshire
About the role
We are looking for people with a passion for Customer Service to join our dynamic Classic Car Insurance Team at our St Ives office. If you are searching for a new challenge, looking to kickstart your career in an office environment, or simply love interacting with customers and helping with their queries, please apply today.
Role responsibilities
Answering customer calls and directing them to the appropriate team
Maintaining a consistent and energetic approach and building rapport with customers
Contacting and dealing with customers via telephone and email updating details on the company system
General admin duties
Collating and posting of documentsAbout you
Previous customer service experience - retail and hospitality experience is welcome
Happy dealing with a variety of customers via the telephone
Hard working and personable
Willing to learn and be a team playerBenefits:
Collaborative and fast-paced work environment
25 days annual leave plus Bank Holidays, with the option to purchase an additional three days
Health Cash Plan
Employee discount and cashback scheme for shopping, dining, travel, and more
Life Assurance (4x annual salary)
Structured learning and development pathway
Employee referral programHours Full Time 37.5 hours per week Monday-Friday 8:30am- 5pm