Optical Assistant

3 months ago


Maghull, United Kingdom Zest Business Group Full time

A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Maghull within their Sales Order Processing department. The company provides Optical lenses/glazing services to Opticians all across the country.

You will work as part of the Sales Order Processing team resolving any questions and queries via telephone, email or any other appropriate means making sure the customer is left satisfied. You will be interacting with internal colleagues, making sure all complaints and customer issues are resolved essentially making sure you build long term business relationships.

Mains Tasks will be;

Processing orders from Opticians by phone, fax and email
To resolve all queries in a timely, accurate and consistent manner
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant departmentsYou MUST have an excellent knowledge of the Optical industry, ideally working as an Optical Assistant or Glazing Technician. You will have a self-motivated and positive attitude to work, and enjoy building good working relationships with clients. Organisation and attention to detail are also key qualities the client is looking for, as administration tasks are also involved.

The role is to work Monday to Friday 9am to 5pm

The salary on offer is between £20,000 to £24,000

Free parking, 24 days holiday plus bank hols, Annual bonus

To apply for this role please send a copy of your CV or alternatively call (phone number removed)


  • Optical Assistant

    5 days ago


    Maghull, United Kingdom CV-Library Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Maghull within their Sales Order Processing department. The company provides Optical lenses/glazing services to Opticians all across the country. You will work as part of the Sales Order Processing team resolving any questions and queries via telephone, email...

  • Optical Assistant

    3 months ago


    Maghull, United Kingdom Zest Business Group Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Maghull within their Sales Order Processing department. The company provides Optical lenses/glazing services to Opticians all across the country.You will work as part of the Sales Order Processing team resolving any questions and queries via telephone, email or...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical AssistantWe are seeking a highly motivated and organized Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process orders from opticians via phone, fax, and...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical AssistantWe are seeking a highly motivated and organized Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process orders from opticians via phone, fax, and...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical AssistantWe are seeking a highly motivated and organized Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process orders from opticians via phone, fax, and...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical AssistantWe are seeking a highly motivated and organized Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process orders from opticians via phone, fax, and...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical AssistantWe are seeking a highly motivated and organized Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process orders from opticians via phone, fax, and...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical AssistantWe are seeking a highly motivated and organized Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process orders from opticians via phone, fax, and...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical AssistantWe are seeking a highly motivated and organized Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process orders from opticians via phone, fax, and...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical AssistantWe are seeking a highly motivated and organized Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process orders from opticians via phone, fax, and...


  • Maghull, United Kingdom Zest Business Group Full time

    Job SummaryWe are seeking a highly skilled Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in resolving customer queries and issues, ensuring excellent customer service and building long-term business relationships.Key ResponsibilitiesProcess orders from opticians via...


  • Maghull, United Kingdom Zest Business Group Full time

    Job SummaryWe are seeking a highly skilled Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in resolving customer queries and issues, ensuring excellent customer service and building long-term business relationships.Key ResponsibilitiesProcess orders from opticians via...


  • Maghull, United Kingdom Zest Business Group Full time

    Job Title: Optical Customer Service AdvisorA full-time Optical Customer Service Advisor is required to work for Zest Business Group within their Sales Order Processing department.The company provides Optical lenses/glazing services to Opticians across the country.Key Responsibilities:Process orders from Opticians via phone, fax, and emailResolve queries in a...


  • Maghull, United Kingdom Zest Business Group Full time

    Job Title: Optical Customer Service AdvisorA full-time Optical Customer Service Advisor is required to work for Zest Business Group within their Sales Order Processing department.The company provides Optical lenses/glazing services to Opticians across the country.Key Responsibilities:Process orders from Opticians via phone, fax, and emailResolve queries in a...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Join Zest Business Group as an Optical Customer Service Specialist!A leading lens manufacturing company is looking for a committed Optical Customer Service Specialist to enhance their Sales Order Processing team. This full-time position focuses on delivering outstanding customer support to Opticians across the country. You will be instrumental in addressing...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical Customer Service AdvisorWe are seeking a highly motivated and organized Optical Customer Service Advisor to join our Sales Order Processing team at Zest Business Group. As an Optical Customer Service Advisor, you will play a crucial role in ensuring excellent customer service and building strong relationships with our clients.Key...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical Customer Service AdvisorWe are seeking a highly motivated and organized Optical Customer Service Advisor to join our Sales Order Processing team at Zest Business Group. As an Optical Customer Service Advisor, you will play a crucial role in ensuring excellent customer service and building strong relationships with our clients.Key...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical Customer Service AdvisorWe are seeking a highly motivated and organized Optical Customer Service Advisor to join our Sales Order Processing team at Zest Business Group. As an Optical Customer Service Advisor, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process...


  • Maghull, Sefton, United Kingdom Zest Business Group Full time

    Job Title: Optical Customer Service AdvisorWe are seeking a highly motivated and organized Optical Customer Service Advisor to join our Sales Order Processing team at Zest Business Group. As an Optical Customer Service Advisor, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process...


  • Maghull, United Kingdom Zest Business Group Full time

    Join Zest Business Group as an Optical Customer Service Specialist!We are seeking a proactive and enthusiastic individual to become a part of our esteemed Sales Order Processing team.Our organization is renowned for delivering top-notch optical lenses and glazing solutions to opticians across the country.In this role, you will be pivotal in ensuring customer...