Optical Customer Service Representative
5 days ago
We are seeking a highly motivated and organized Optical Assistant to join our Sales Order Processing team at Zest Business Group. As an Optical Assistant, you will play a crucial role in ensuring the smooth operation of our sales order processing department.
Key Responsibilities:- Process orders from opticians via phone, fax, and email in a timely and accurate manner.
- Resolve customer queries and complaints in a polite and efficient manner, ensuring customer satisfaction.
- Provide technical information regarding frames and lenses to opticians, and offer advice on dispensing glasses to resolve queries.
- Build strong relationships with key clients and interact with the supply chain across relevant departments.
- Perform administrative tasks, including data entry and record-keeping, with attention to detail and organization.
- Excellent knowledge of the optical industry, preferably with experience as an Optical Assistant or Glazing Technician.
- Self-motivated and positive attitude, with excellent communication and interpersonal skills.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- Organizational and time management skills, with attention to detail and ability to meet deadlines.
- Competitive salary between £20,000 to £24,000.
- Free parking and 24 days holiday plus bank holidays.
- Annual bonus and opportunities for career growth and development.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual with a passion for the optical industry, please submit your application or contact us for more information.
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Optical Customer Service Representative
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Maghull, Sefton, United Kingdom Zest Business Group Full timeJob Title: Optical Customer Service AdvisorWe are seeking a highly motivated and organized Optical Customer Service Advisor to join our Sales Order Processing team at Zest Business Group. As an Optical Customer Service Advisor, you will play a crucial role in ensuring excellent customer service and building strong relationships with our clients.Key...
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Optical Customer Service Representative
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Maghull, Sefton, United Kingdom Zest Business Group Full timeJob Title: Optical Customer Service AdvisorWe are seeking a highly motivated and organized Optical Customer Service Advisor to join our Sales Order Processing team at Zest Business Group. As an Optical Customer Service Advisor, you will play a crucial role in ensuring excellent customer service and building strong relationships with our clients.Key...
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Maghull, Sefton, United Kingdom Zest Business Group Full timeJob Title: Optical Customer Service AdvisorWe are seeking a highly motivated and organized Optical Customer Service Advisor to join our Sales Order Processing team at Zest Business Group. As an Optical Customer Service Advisor, you will play a crucial role in ensuring the smooth operation of our sales order processing department.Key Responsibilities:Process...
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