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Emergency Services Centre Assistant

3 months ago

Ipswich, United Kingdom Adecco Full time

Adecco are recruiting for an Emergency Services Centre Assistant for one of their clients in Ipswich.

We are looking for a highly motivated individual to join the Emergency Services Centre (ESC) team as an ESC Assistant. You will work in a busy Control Room as part of a dedicated team.

The Role

The ESC Assistant works 37 hours a week covering Monday-Friday (office hours only).

The ESC Assistant needs to be well organised with an excellent telephone manner and will provide strong administrative support to the service area and management team. You will deal with customers, internal departments, and external agencies on a daily basis. You will use various computer systems in the course of your work.

The ESC's main areas of operation deal with;-

Monitoring of closed-circuit television (CCTV)
Co-ordinating response to the Home Emergency Alarms Response Service (HEARS)
Taking out-of-hours calls from members of the public and external bodies.About You

You will be enthusiastic and reliable and educated with Maths and English qualifications.

Previous experience of an administrative role is essential with significant call handling experience.

Next steps:

Apply today, the client is looking for someone to interview and start as soon as possible
This position will be working from in store with COVID-19 procedures in place
Please apply today with your up to date CV. The Small Print

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion.

+44 (phone number removed) |

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website