Current jobs related to Customer Support Advisor - Hemel Hempstead - Trinity Estates

  • Customer Advisor

    5 months ago

    Hemel Hempstead, United Kingdom Eckoh UK Ltd Full time

    Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. Our large...

  • Customer Service Advisor

    4 weeks ago

    Hemel Hempstead, United Kingdom CV-Library Full time

    Customer Service Advisor OA are recruiting for a Customer Service Advisor to join our client’s highly successful and growing team. As a Customer Service Advisor, you’ll be the first point of contact for customers, ensuring their queries are handled with care and professionalism. Location: Hemel Hempstead Hours: Monday to Thursday...

  • Customer Advisor

    5 months ago

    Hemel Hempstead, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 18.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.75 (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Hemel Hempstead** We believe anyone can improve their home to make life...

  • Customer Advisor

    5 months ago

    Hemel Hempstead, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q Hemel Hempstead** We believe anyone can improve their home to make life...

  • Customer Service Advisor

    5 months ago

    Hemel Hempstead, United Kingdom NHS Professionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...

  • Retail Customer Advisor

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom Three Full time

    About ThreeAt Three, we're passionate about delivering better connectivity every day for every customer. We're a dynamic and inclusive team that values diversity and supports each other in our pursuit of excellence.Job DescriptionWe're seeking a talented Retail Customer Advisor to join our team. As a Retail Customer Advisor, you'll be the face of our...

  • Retail Customer Advisor

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom Three Full time

    About ThreeAt Three, we're passionate about delivering better connectivity every day for every customer. We're a dynamic and inclusive team that values diversity and supports each other in our pursuit of excellence.Job DescriptionWe're seeking a talented Retail Customer Advisor to join our team. As a Retail Customer Advisor, you'll be the face of our...

  • Christmas Customer Advisor

    5 months ago

    Hemel Hempstead, United Kingdom Boots Full time

    Summary Job Reference: - 211540BR Hemel Hempstead, Marlowes Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Hemel Hempstead, Marlowes store. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience,...

  • Customer Service Advisor

    2 months ago

    Hemel Hempstead, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Hemel Hempstead Salary: £24,900, upon completion of your 6-month probation you'll receive a salary increase and a further increase after 12 months. Working hours: You will work a 7-hour shift on a rotating three-week schedule, with department hours from 8am to 6pm, Monday to Friday. Our client in Hemel...

  • Customer Service Advisor

    5 months ago

    Hemel Hempstead, United Kingdom Zoom Recruitment Services Full time

    An Inbound Customer Sales Advisor is required for a successful trade company based in the Hemel Hempstead area. You will be handling a high number of inbound customer calls, processing sales orders, answering enquiries and resolving complaints appropriately. As a Customer Sales Advisor you will maintain an excellent customer service level and communicate...

  • Customer Account Advisor

    3 weeks ago

    Hemel Hempstead, United Kingdom CV-Library Full time

    Customer Accounts Advisor position at Trinity Estates Location – Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours – 09:00 – 17:15 Monday - Friday Salary – Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and...

  • Customer Service Advisor

    5 months ago

    Hemel Hempstead, United Kingdom Getfix Ltd Full time

    **Job Opportunity: Office Admin - Engineer Diary Planning** Are you a highly organised and customer-focused individual with a knack for efficient scheduling and exceptional communication skills? We have an exciting opportunity for you to join our team as a Office Advisor specialising in Engineer Diary Planning. If you thrive in a fast-paced environment,...

  • Customer Support Specialist

    2 months ago

    Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hemel Hempstead, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Customer Support Specialist

    2 months ago

    Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hemel Hempstead, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Support Services Advisor

    2 months ago

    Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Hemel Hempstead, UK.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information, ensuring...

  • Support Services Advisor

    2 months ago

    Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Hemel Hempstead, UK.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information, ensuring...

  • Customer Account Advisor

    5 days ago

    Hemel Hempstead, United Kingdom Trinity Estates Full time

    Customer Accounts Advisor position at Trinity Estates Location Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DNWorking Hours 09:00 17:15 Monday - FridaySalary CompetitiveAbout Trinity Estates:Trinity are one of the largest residential property management companies in England and Wales.Working with leading house builders...

  • Graduate Customer Service Advisor

    5 months ago

    Hemel Hempstead, United Kingdom Red Door Recruitment Full time

    **Hemel Hempstead** **£24-£27k** **Hours**:Monday - Friday 9am-5pm** A leading educational consultancy-based business on the outskirts of Hemel Hempstead is looking for an enthusiastic and tenacious Customer Service Administrator to join their team. **Due to the location, you must be a driver.** **What’s in it for you?** **Salary: £24k-£27k** -...

  • Customer Service Advisor

    1 month ago

    Hemel Hempstead, United Kingdom Think Specialist Recruitment Full time

    We're recruiting exclusively for a trendy and fun company in the Maylands area in Hemel that need a new Customer Service Advisor to join the team. The company and team are growing and this wouldn't only be an exciting role to get stuck into and team to join, but there's a good career path to follow here and the opportunity to step up into senior and team...

  • Customer Advisor

    5 months ago

    Hemel Hempstead, United Kingdom Boots Full time

    Summary Job Reference: 232432BR - Job Reference: 2 3 2 4 3 2 B R Hemel Hempstead, Marlowes Permanent Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s...

Customer Support Advisor

2 months ago

Hemel Hempstead, United Kingdom Trinity Estates Full time

Customer Support Advisor (Out of Hours) position at Trinity Estates

Location – Homebased    

Working Hours – 17:00 – 00:00 Monday – Friday

Salary – £23,000 per annum

About Trinity Estates:

Trinity are one of the largest residential property management companies in England and Wales.

Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.

Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

The company offers various benefits, including:

24 days annual leave for work-life balance.
Discounts on shopping and services through Perkbox.
Employee Assistance Programme for confidential support.
Hybrid and flexible work opportunities.
Financial support for personal development.
Opportunities for career growth.
Recognition incentives.
Cycle to Work scheme for a healthy lifestyle.
Employee Referral Scheme for potential bonuses. 

Job Description:

Trinity Estates are looking to recruit a highly motivated candidate to work alongside and support our Out of Hours maintenance team, Adiuvo.

This is a newly created home-based role and offers a unique opportunity to join our dedicated Customer Support team, working out of hours between 17:00 – 00:00 hours Monday to Friday.

The successful candidate will provide expert knowledge and support to our out of hours service provider and provide admin support to the Customer Support Day shift team.

What will your role look like?

Provide telephone support to our Out of Hours service provider, Adiuvo- answering inbound calls, acting as a point of escalation and contact for queries relating to maintenance issues reported at our managed developments.
Raise out of hours maintenance jobs on the Fixflo system, ensuring accuracy and precision.
Complete mail merges for Customer Support and other departments as required.
Review and progress open maintenance works within the Fixflo system, ensuring contractors are contacted via the online messaging service.
Handover any critical issues to the customer support day team to monitor and progress.
Ensure all written communications are presented in a clear, concise, and grammatically correct format.
To contribute actively towards ensuring continuance and accuracy of processes in order to achieve maximum client retention rate. 

Qualities and Skills:

Candidates for this position should have the following:

Clear communication skills both written and verbal.
Excellent listening skills.
Be able to effectively prioritise your own workload with minimal supervision.
The ability to interpret and respond to a variety of enquiries in a reasoned, precise and grammatically correct manner with empathy and understanding.
Be able to present a logical argument verbally in a straightforward, polite and business-like manner.
The ability to make decisions, having first evaluated all options and support the same with factual information.
Excellent computer skills including Microsoft office suite.
Must be available to work out of office hours (17:00 to 00:00, Monday to Friday) 

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates on