Current jobs related to Customer Service Account Manager - Litherland - ODL Europe
-
Customer Service Account Manager
4 weeks ago
Litherland, United Kingdom ODL Europe Full timeCustomer Service Account ManagerAre you a confident, proactive, customer-centric Account Manager with a passion for going the extra mile whilst providing realistic solutions? Can you effectively collaborate with other departments while prioritizing the customer’s needs?We are recruiting for a Customer Service Account Manager who is focused on delivering...
-
Global Downstream Key Account Manager
1 month ago
Litherland, United Kingdom SGS Full timeLocation: UK Remote / field-based with travel up to 1 week per monthAs a global leader in sustainability, quality, and integrity, our 99,600-strong workforce across 2,600 offices and labs is dedicated to fostering a safer, more connected world. Our services impact every facet of daily life, enhancing the safety of food, consumer products, transport, and...
-
Account Coordinator
6 days ago
Litherland, United Kingdom Stafforce Recruitment Full timeAre you considering a career in the fast-paced recruitment industry? If you possess drive, ambition, and a determination to succeed then we want to hear from you! A Top 50 recruiter with a turnover of £100 million, Stafforce is one of the UK's leading independent recruiters. Ranked the 35th Best Recruitment Company to work for out of 28,000 UK recruitment...
-
Account Coordinator
1 week ago
Litherland, United Kingdom Stafforce Recruitment Full timeAre you considering a career in the fast-paced recruitment industry? If you possess drive, ambition, and a determination to succeed then we want to hear from you! A Top 50 recruiter with a turnover of £100 million, Stafforce is one of the UK's leading independent recruiters. Ranked the 35th Best Recruitment Company to work for out of 28,000 UK...
-
Account Coordinator
1 week ago
Litherland, United Kingdom Nicholas Associates Group Limited Full timeAre you considering a career in the fast-paced recruitment industry? If you possess drive, ambition, and a determination to succeed then we want to hear from you! A Top 50 recruiter with a turnover of £100 million, Stafforce is one of the UK's leading independent recruiters. Ranked the 35th Best Recruitment Company to work for out of 28,000 UK recruitment...
-
Account Coordinator
1 week ago
Litherland, Sefton, United Kingdom Nicholas Associates Group Limited Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Account Coordinator to join our recruitment team at Nicholas Associates Group Limited. As an Account Coordinator, you will play a crucial role in managing our temporary workforce to meet client requirements and deliver exceptional service.Key ResponsibilitiesTemporary Workforce Management:...
-
Youth Justice Case Manager
2 weeks ago
Litherland, United Kingdom Service Care Solutions Full timeJob Title: Youth Justice Case Manager Location: Sefton (Magdalen House, Bootle) Contract: Full-time Pay Rate: £26.12 per hour Recruitment Agency: Service Care, recruiting on behalf of Sefton Council Contact Information: Phone: (phone number removed) Email: (url removed) Job Overview: Service Care is seeking a dedicated and experienced Youth Justice...
-
Youth Justice Case Manager
1 week ago
Litherland, United Kingdom Service Care Solutions Full timeJob Title: Youth Justice Case Manager Location: Sefton (Magdalen House, Bootle) Contract: Full-time Pay Rate: £26.12 per hour Recruitment Agency: Service Care, recruiting on behalf of Sefton Council Contact Information:Phone: (phone number removed)Email: (url removed)Job Overview: Service Care is seeking a dedicated and experienced Youth Justice Case...
-
Home Service Team Leader
1 month ago
Litherland, United Kingdom Sky Full timeAs Home Service continues to evolve, this is a newly created role focussed on delivering great service to our customers by supporting everyone to be their best at sky.A Team Leader will role model values and inspire their teams to consistently provide a great experience for our customers. Reporting directly to the Field Operations Manager, you will work...
-
Administrative Support Specialist
4 days ago
Litherland, United Kingdom Service Care Solutions Full timeJob Summary:We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Service Care Solutions. As a key member of our Children's Services team, you will provide essential administrative support to ensure the smooth operation of our services.Key Responsibilities:Provide business support for the team, including...
-
Administrative Support Specialist
2 days ago
Litherland, United Kingdom Service Care Solutions Full timeJob Summary:We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Service Care Solutions. As a key member of our Children's Services team, you will provide essential administrative support to ensure the smooth operation of our services.Key Responsibilities:Provide business support for the team, including...
-
Business Operations Coordinator
2 days ago
Litherland, United Kingdom Service Care Solutions Full timeJob Summary:We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Service Care Solutions. As a key member of our Children's Services team, you will provide essential administrative support to ensure the smooth operation of our services.Key Responsibilities:Provide business support for the team, including...
-
Business Operations Coordinator
3 days ago
Litherland, United Kingdom Service Care Solutions Full timeJob Summary:We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Service Care Solutions. As a key member of our Children's Services team, you will provide essential administrative support to ensure the smooth operation of our services.Key Responsibilities:Provide business support for the team, including...
-
Business Support Officer
4 days ago
Litherland, Merseyside, United Kingdom Service Care Solutions Full time €16Business Support Assistant We are seeking a proactive and organised Business Support Assistant to join an estabished Children's Services team. The successful candidate will play a key role in providing essential business support, ensuring smooth operations within the team. 65 inclusive of holiday pay Initial 3 month contract with the possibility of...
-
Business Support Assistant
5 days ago
Litherland, United Kingdom Service Care Solutions Full timeBusiness Support Assistant Description We are looking for a dedicated and detail-oriented Business Support Assistant to join an established Children's Services team at Litherland Family Wellbeing Centre. In this role, you will provide essential administrative support, helping to ensure the smooth operation of our services. If you have strong IT skills,...
-
Business Support Assistant
1 week ago
Litherland, United Kingdom Service Care Solutions Full timeBusiness Support Assistant Description We are seeking a proactive and organised Business Support Assistant to join an estabished Children's Services team. The successful candidate will play a key role in providing essential business support, ensuring smooth operations within the team. This role is ideal for someone with strong IT skills, excellent...
-
Business Support Assistant
7 days ago
Litherland, United Kingdom Service Care Solutions Remote Work Freelance Full timeBusiness Support Assistant DescriptionWe are seeking a proactive and organised Business Support Assistant to join an estabished Children's Services team. The successful candidate will play a key role in providing essential business support, ensuring smooth operations within the team. This role is ideal for someone with strong IT skills, excellent...
-
Automotive Service Advisor
2 months ago
Litherland, United Kingdom C&B Recruitment Full timeAutomotive Service AdvisorBasic £28,000OTE £35,000+Main Dealer - LiverpoolC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool.Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is essential for...
-
Automotive Service Advisor
3 weeks ago
Litherland, United Kingdom C&B Recruitment Full timeAutomotive Service Advisor Basic £28,000 OTE £35,000+ Main Dealer - Liverpool C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool. Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is essential...
-
Aerospace Product Manager
2 weeks ago
Litherland, United Kingdom SGS Full timeSGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 93,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.We aim to be the most competitive and the most productive service organization in the...
Customer Service Account Manager
1 month ago
Customer Service Account Manager
Are you a confident, proactive, customer-centric Account Manager with a passion for going the extra mile whilst providing realistic solutions? Can you effectively collaborate with other departments while prioritizing the customer’s needs?
We are recruiting for a Customer Service Account Manager who is focused on delivering “best-in-class” service to our customers. We are on a journey to transform customer experience through building and developing strong relationships and providing personalised service based on our customers' needs.
You will report to the Customer Service Manager daily. This role requires strong relationship management skills with the ability to deliver market-leading service across a portfolio of customers.
The successful candidate will be responsible for all aspects of account management, including but not limited to order processing, billing, arranging deliveries, liaising with stakeholders, and query/complaint management.
What you will need to do:
* Develop a comprehensive understanding of the company's products.
* Respond to incoming customer inquiries promptly, efficiently, and courteously via phone and email.
* Assist customers with order placement, card payment, tracking, cancellations, and modifications. Ensure that customers receive a smooth and seamless buying experience from place of order to delivery.
* Liaise with operations and transport to arrange deliveries.
* Up-Selling: Identify opportunities to promote additional products to benefit the customer.
* Issue Resolution: Act as a liaison between customers and internal teams, advocating for timely resolution of issues and ensuring a positive customer experience.
* Relationship Building: Cultivate strong, trust-based relationships with customers,
* Conduct regular reviews with customers via teams to ensure we are meeting their expectations and the sales forecasts.
* Follow agreed processes and procedures to consistently achieve customer service standards.
* Planning and managing your own workload, considering changes in customer priorities.
* Adapting quickly to changes in the volume of demand, operating processes, and technologies
* General administration duties including maintaining and updating logs, databases, trackers
and spreadsheets, ensuring that information is kept up to date.
* Any other ad-hoc duties to support the wider team and company as required.
What we need from you:
* Customer focused and previous customer service experience
* A proactive approach to managing a Business-to-Business customer portfolio.
* Strong communication skills
* Well-developed MS Office skills (Word, Excel, PowerPoint and Outlook)
* Excellent organisational and time management skills with a strong ability to build relationships and establish customer trust.
* Problem-solving skills to resolve customer queries / enquiries
* be able to work as part of a team and be self-motivated to work independently
