Customer Care Administrator

2 weeks ago


Ellesmere Port Town, United Kingdom Building Careers UK Full time

Job Title: Group Customer Care Administrator

Are you an experienced administrator with a passion for customer service? I'm currently recruiting on behalf of a reputable company & valued client of mine for a Group Customer Care Administrator role. This position offers the opportunity to join a dedicated team and play a vital role in ensuring new build homeowner satisfaction across various regions from a single base in Cheshire.

My client have a wonderfully close-knit team of x2 long-standing & long-serving coordinators & a very hands-on & supportive departmental Manager. They would be a wonderful team to be a part of & support.

As a Group Customer Care Administrator, your primary role is to provide essential administrative support to the customer care team, reporting to the Group Customer Care Manager. Your key objectives include:

Providing efficient administrative support to ensure smooth operations in handling customer enquiries - including but not exclusive to; data entry, filing, scanning and document preparation for the manager and customer care team.
Generating weekly reports on customer care activities and providing insights to the management team, often ahead of management or board meetings.
Handling invoicing tasks accurately and ensuring timely processing.
Facilitating effective communication between internal departments and external parties.
Managing administration elements of legal completions and sending welcome emails to new homeowners.
Handling occasional reception duties and managing deliveries efficiently. Requirements:

Previous experience in administration or customer service roles preferred.
Strong attention to detail and ability to prioritise tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and experience with database management preferred.
Ability to multitask in a fast-paced environment and meet deadlines consistently.
Professional manner and strong interpersonal skills.Location;

Ellesmere PortSchedule;

5 days per week (hours; Mon to Thurs 8.30am - 5.30pm with an hour lunch and Fri 8.30am - 3.30pm with an hour lunch
or
3 days per week; days & hours tbc with a minimum of 24 hours Salary:

Full-time; be £24, 926.42
Part time; £15,743 per annum (based on 3 days)For more information, contact Kris Convery ((phone number removed)) or find me on Linkedin.
I'm always happy to have a chat via DM if you prefer or it's easier during working hours when it may be difficult to chat on the phone.

We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic.

INDC



  • Ellesmere Port, United Kingdom Service Care Full time

    I am currently recruiting on behalf of a local authority for a Payroll Administrator in Cheshire (Hybrid) to assist with payroll administration for all employees, schools and Council Businesses including managing and checking payroll data as and when received, dealing with payroll expenses and claims and responding to payroll and contractual queries.. **The...


  • Ellesmere Port, United Kingdom M53Ford Full time

    Do you have exceptional administration experience? You could be the Warranty Administrator that we are looking for. As Warranty Administrator, you will be responsible for delivering industry leading standards of customer care and satisfaction at all times. The role of Warranty Administrator will include: - Being involved in every aspect of the warranty...


  • Ellesmere Port Town, United Kingdom Menzies Distribution Ltd Full time

    Transport Depot Administrator Menzies Distribution Solutions are currently recruiting for an experienced Transport Depot Administrator to join our team in Ellesmere Port. The Details Salary: £11.77 Per Hour Shift Pattern: Monday to Friday Hours: 42.5 hours Per Week -08:00/08:30 to 16:30/17:00 Parking Onsite Monthly Pay Depot Administrator...


  • Ellesmere Port Town, United Kingdom Menzies Distribution Ltd Full time

    Transport Depot AdministratorMenzies Distribution Solutions are currently recruiting for an experienced Transport Depot Administrator to join our team in Ellesmere Port.The DetailsSalary: £11.77 Per HourShift Pattern: Monday to FridayHours: 42.5 hours Per Week -08:00/08:30 to 16:30/17:00Parking OnsiteMonthly PayDepot Administrator duties:Working closely...

  • Administrator

    6 days ago


    Ellesmere Port, United Kingdom X2recruit Full time

    X2 Recruit are looking for A Performance and Support Officer for our Client in Ellesmere Port. Administrative post available for a Reviewing team in adult social care. To support with telephone queries into the team, data collection, minute taking, up keep of data bases, creating rotas for Duty for the team. Administrative post available for a Reviewing...


  • Ellesmere Port Town, United Kingdom Pertemps Wrexham Full time

    Customer Service Advisor Location: Cheshire, CH65 9HQ Pay Rate: £23,160 Shift: 8 hour shifts between 8.30am – 8.00pm and Saturdays 10.00am to 2.00pm (on a rota basis ) Hours: Full- time Contract: Permanent ABOUT THE ROLE As a member of an inbound customer service team, you will liaise between our client's customers and service providers to ensure the...


  • Ellesmere Port Town, United Kingdom Pertemps Wrexham Full time

    Customer Service AdvisorLocation: Cheshire, CH65 9HQPay Rate: £23,160Shift: 8 hour shifts between 8.30am – 8.00pm and Saturdays 10.00am to 2.00pm (on a rota basis )Hours: Full- timeContract: PermanentABOUT THE ROLEAs a member of an inbound customer service team, you will liaise between our client's customers and service providers to ensure the highest...


  • Ellesmere Port, United Kingdom McDonald's Limited Full time

    **Position Description**: As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, looking after customers' specific needs, keeping high standards of...

  • Administrator

    6 days ago


    Ellesmere Port, United Kingdom Adele Carr Recruitment Full time

    My client is looking for an experienced Administrator to join the team on a temporary on going basis: Duties as the Administrator include: - Processing customer orders - Answering customer queries - Assisting the team with ad-hoc administration As the Administrator you will have: - Experience in a similar role - Drivers Licence - Immediately...


  • Ellesmere Port, United Kingdom Locum Meds Full time

    As a Healthcare Assistant working on a temporary basis for six months, your role will be to assist healthcare professionals in delivering care to patients. You will be expected to work two days a week, specifically on Tuesdays and Wednesdays. Your primary responsibilities will include: Patient care: You will assist patients with their daily needs, such as...


  • Ellesmere Port, United Kingdom RECRUIT RIGHT Full time

    We have an opening for one of our Wirral based clients. The role is working within a thriving and dynamic office environment. This role would suit someone who has had Administration, Reception or Customer Service experience and looking to further their career in an administration capacity. Duties - A variety of Administration duties - Checking information...

  • Administrator

    7 days ago


    Ellesmere Port, United Kingdom Russell Taylor Group Ltd Full time

    **Administrator (12-month temp role)** **Part time hours (Mon - Fri)** **£14 - £16/hour PAYE** **Ellesmere Port** **4 hours per day M-F** - **Do you have experience working in a general administration role?**: - **Are you looking for an exciting new challenge?** **Then this may be a great opportunity for you!** **What will you be doing?** -...


  • Ellesmere Port, United Kingdom Positively Different Solutions Full time

    **Role**: Operations Administrator **Location**: Ellesmere Port **Days**: Monday to Friday - Business Hours **Salary**: £21,000 per year (plus yearly bonus) This is a full time permanent role with one of the best Fire Risk Assessment and compliance companies in the country. Are you an administrator looking to join a friendly, positive and growing...


  • Ellesmere Port, United Kingdom Menzies Distribution Ltd Full time

    Transport Depot AdministratorMenzies Distribution Solutions are currently recruiting for an experienced Transport Depot Administrator to join our team in Ellesmere Port.The DetailsSalary: £11.77 Per HourShift Pattern: Monday to FridayHours: 42.5 hours Per Week -08:00/08:30 to 16:30/17:00Parking OnsiteMonthly PayDepot Administrator duties:Working closely...


  • Ellesmere Port, United Kingdom chase recruitment group ltd Full time

    JOB PURPOSE: To provide business and administrative support across the Assessment Centre and wider Transactional Services function. To ensure Assessment Centre compliance with corporate procurement, invoicing and supplier payment verification and processing activities. PRINCIPAL RESPONSIBILITIES - To process and co-ordinate all procurement and payment...


  • Ellesmere Port, United Kingdom Edsential Full time

    Business Administration Apprentice (18 months) Vacancy Ref : 40129 Apply Closing Date: 24/10/2023 Pay & Contract - £14,450.39 to £20,103.21 Salary- Contract Type: Full Time Permanent/Full Time- Full Address Ellesmere Port, CH65 6QYBusiness administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all...


  • Ellesmere Port, United Kingdom Enterprise Holdings Full time

    Overview Enterprise has an exciting opportunity for a Customer Assistance Representative  to join our team in Ellesmere Port. Your role will be to provide a high level of customer service by assisting both internal and external customers via the phone and in person, in addition to administrative support. If you have a strong customer service...


  • Ellesmere Port, United Kingdom Cheshire West & Chester Full time

    **Head of Operations Adult Social Care**: Head of Adult Social Care Operations - This is a great time to come into this role. We have an exciting transformation programme for our adult services, underpinned by a strong focus on strengths based practice, effective safeguarding and quality assurance. We have strong relationships with NHS colleagues and are...


  • Ellesmere Port, United Kingdom Cheshire West and Chester Council Full time

    This is an exciting time to join Cheshire West and Chester Council. The Client Finance team are looking to recruit Financial Assessment Officers to join their busy Assessment team. **Organisation** - Cheshire West and Chester Council **Location** - Ellesmere Port **Job Category** - Administration **Grade** - CWAC NJC - Grade 6 **Salary Min** - £24,054...


  • Ellesmere Port, United Kingdom Cheshire West & Chester Full time

    **Financial Assessment Officer**: This is an exciting time to join Cheshire West and Chester Council. The Client Finance team are looking to recruit Financial Assessment Officers to join their busy Assessment team. **Organisation** - Cheshire West and Chester Council **Location** - Ellesmere Port **Job Category** - Administration **Grade** - CWAC NJC -...