IT Service Desk Analyst

Role: Service Desk Analyst Location: GloucesterContract: Permanent, Full Time With Hybrid Working Available I am looking for a Service Desk Analyst based in Gloucester. As the Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability. Any issues that...

About The Role Essential Duties and Responsibilities: Ensure that the highest levels of service are delivered to Claranet’s customersProviding telephone and ticketing based customer supportAssess the impact and urgency of tickets and gather the appropriate information for the type of requestResponsible for the resolution of all customer issues...

About the RoleWe are seeking a highly motivated and customer-focused Service Desk Analyst to join our team at Claranet Limited. As a key member of our Service Desk Team, you will be responsible for providing timely and effective support to our customers, ensuring that their service needs are met and exceeded.Key Responsibilities:Incident Management: Receive,...

**Service Desk Agent** **- **Level 1** **Gloucester, UK** *** **About **Optimas**: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of...

Job SummaryWe are seeking a highly skilled and experienced Senior IT Service Desk Engineer to join our team at Roke. As a Senior IT Service Desk Engineer, you will be responsible for providing effective, compliant, secure, and resilient technical infrastructure support across our business.About the RoleAs a Senior IT Service Desk Engineer, you will work...

**Northrop Grumman UK**: Work with a global brand that makes a real contribution to our nation’s security and future. At Northrop Grumman UK, the brightest minds come together to push the boundaries and Define Possible. As leaders in the digital transformation of Aerospace, Defence and Intelligence we are providing ground-breaking outcomes for our...

Senior IT Service Desk Technician - Gloucester As a Senior IT Service Desk Technician, working within the IT department, you will thrive on providing effective, compliant, secure, and resilient technical infrastructure support across Roke business  The IT department sits within the Corporate Services directorate and plays an important part in enabling...

IT Support Analyst Gloucester4 days on-site, 1 day remote per weekUp to £30k Circa37 hours per week25.5 days holiday (+ bank holidays) rising to 30.5 days after five years serviceAbout youThe successful applicant will have experience of service desk tools (ideally aligned to ITIL best practice), and demonstrate experience in supporting a wide range of...

Job SummaryWe are seeking a highly skilled and experienced Senior IT Service Desk Engineer to join our team at Roke. As a key member of our IT department, you will be responsible for providing exceptional technical support and services to our customers.Key ResponsibilitiesProvide a highly effective prioritization, resolution, and escalation of incidentsEarly...

**Gloucestershire Facility Management (GFM) is recruiting for an Administrator and Service Desk Apprentice to join the Estates department at Gloucestershire College on 24-month fixed term contract.** **The Purpose of the role is to provide administrative support for all Estates and IT Support staff and ensure efficient maintenance of department...

3rd Line Service Desk Engineer Location: Gloucester Pay Range/details: up to £42,000 doe Contract Type: Permanent Our client is looking for a 3rd line service desk engineer to be responsible for providing all levels of technical support to remote and onsite customers. The role is responsible for achieving and maintaining excellent working...

3rd Line Service Desk EngineerLocation: GloucesterPay Range/details: up to £42,000 doeContract Type: PermanentOur client is looking for a 3rd line service desk engineer to be responsible for providing all levels of technical support to remote and onsite customers. The role is responsible for achieving and maintaining excellent working relationships with...

ERP Support Analyst | Dynamics 365 | Hybrid in Cheltenham or Remote | We are working with a rapidly growing business in Cheltenham who are looking for an ERP Support Analyst to join their growing team. Working with D365 this is a great opportunity for an experience Application Support Engineer with a background in supporting ERP's to work with D365 or somone...

The Vacancy Pro currently has an exciting opportunity to join its Insurance Services team as an Analyst within the Digital Services area. The job holder will be involved in building data ingestion pipelines (both Risk and Claims) using tools such as Quantemplate or Matillion. Pro operates a...

Pro currently has an exciting opportunity to join its Insurance Services team as an Analyst within the Digital Services area.The job holder will be involved in building data ingestion pipelines (both Risk and Claims) using tools such as Quantemplate or Matillion.Pro operates a hybrid working policy, with time split between home and our Gloucester or...

Job SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at Randstad Construction and Property. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our staff.Key Responsibilities:Call Handling and Resolution: Manage incoming calls to the Service Desk,...

About the RoleWe are seeking a friendly and energetic Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and creating a warm welcome for our guests.Key ResponsibilitiesProvide a genuine and warm welcome to guests, answering questions...

IT Support AnalystIT Support Analyst - Permanent - Gloucester - Up to £30,000 per annum + benefitsBenefits including company pension scheme, EAP, Counselling, Occupational health service, professional development opportunities, staff referral scheme.Hybrid work - 4 days on site, 1 day remote / 37 hour working week.Generous Holiday allowance About the...

Data Analyst 6-Month Contract (SQL, Snowflake, Matillion)We are seeking an experienced Data Analyst for a 6-month contract to work with a prestigious Financial Services organization. This is an exciting opportunity to join a forward-thinking team, leveraging your expertise in data manipulation and ETL processes to drive strategic decisions in a fast-paced...

Data Analyst 6-Month Contract (SQL, Snowflake, Matillion)We are seeking an experienced Data Analyst for a 6-month contract to work with a prestigious Financial Services organization. This is an exciting opportunity to join a forward-thinking team, leveraging your expertise in data manipulation and ETL processes to drive strategic decisions in a fast-paced...