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Workstream Delivery Manager
4 months ago
Workstream Delivery Manager - Remote with adhoc office visits - Rate to be confirmed
Key Accountabilities
Establish and maintain highly effective relationships within projects and other project and business teams to ensure that interfaces work correctly.
Deliver the projects to the required quality and success criteria as defined in the project definition or Project Initiation Document (PID).
Management of 3rd parties, acting as a routine contact point between organisation and supplier.
Manage cross project and programme dependencies, ensuring activities are joined up from an operational and delivery point of view.
Proactively manage, through appropriate project management frameworks key customer and stakeholder relationships relevant to the projects
Manage projects to ensure that resultant systems/services deliver the specified objectives, within budget and timescale.
Maintain and manage internal and external project dependencies.
Ensure that IT/business strategy, policy and standards are adhered to, thus achieving commonality and ease of maintenance.
Provide regular updates against targets to demonstrate performance and progress against the project plan.
Proactively manage the interfaces into projects, the portfolio and the business.
To provide regular reports in support of project governance.
Applying lessons learnt process and actively elicit relevant feedback.
Experience
Demonstrable experience of having managed and delivered projects successfully from end to end.
Ability to manage complex projects in a complex environment, potentially including applying remedial measures to project delivery.
Ability to adapt project processes to optimise project delivery.
Ability to demonstrate a track record of delivery from a goal orientated perspective.
In-depth understanding of IT products, services and systems.
Ability to thrive in a challenging environment and develop new skills.
Previous experience in delivering a ServiceNow solution would be preferred.ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit
