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Receptionist/Front Of House

4 months ago


Leicestershire, United Kingdom Brook Street Full time

Fantastic opportunity to join a well-established company as Front of House at the Glenfield office. There is progression to progress to assistant centre manager in time.

Monday to Friday 8.15 - 5.30 (Occasional earlier morning, late evening or weekend hours may be required)
£25,000 per annum
Must be able to drive

Main Duties;
o Answer all telephone calls in a professional but polite and friendly manner within three rings.
o Delivering work of an extremely high standard in the timescales agreed with the client.
o Creating and managing a reception that is welcoming, comfortable and always smart in appearance. Monitor and maintain standards of the communal areas throughout the site.
o Answering calls on occasion from the Castle Donnington & Ashby De La Zouch offices
o Responding to clients/visitors in a friendly, approachable manner but always presenting a professional image.
o Manage Meeting Rooms and meetings including refreshments, buffets and administrative support.
o Managing Search Engine optimisation
o Oversee support staff for maintenance and cleaning.
o Being able to prioritise a varied and changing workload.
o Developing good client relationships, noticing any buying/selling opportunities.
o General tea/coffee making for visitors/clients. Keeping the daily consumables replenished and stock maintained.
o Assist the Centre Manager with operational issues for the smooth management of the centre operations.
o Assist with client arrivals, moves and departures including ensuring offices are re-decorated and re-dressed appropriately.
o Support sales and marketing tasks and activities.

Person Specification;
o To possess good organisational skills and apply a detailed and systematic approach to office management and sales.
o Be able to adopt a creative and innovative approach to problem solving.
o To have confidence in communicating effectively with a variety of people at all levels. Good interpersonal skills are essential.
o Strong administration experience and customer services

If interested in this role, please click APPLY NOW a member of the team will be in touch if successful