Customer Service Advisor

3 weeks ago


Cumbernauld, United Kingdom Manpower UK Ltd Full time

Manpower UK are supporting our reputable client located near Cumbernauld for a permanent Customer Service Advisor. This is office based, working within a small friendly team.

This opportunity offers variety and consists of Customer service, account management, sales, admin and updating spreadsheets (Excel).

Hours are Monday to Friday working 8am to 4.30pm or 8.30am to 5pm.
Main duties:-

Actively participate to achieve monthly average order value targets. Up-selling /cross selling and gap analysis using individual skills with customer sales training.
Build and maintain effective communications and good working relationships with all internal and external teams, particularly National and Key Account Managers, Operations, Supply Chain and Credit Control to ensure maximum customer service levels are achieved.
Use listening skills when speaking with our customers to understand their business needs and exceed expectations.
Develop and maintain skills, by resolving customer queries, requests for product information efficiently. Ensure appropriate follow-up is completed via the telephone, SLA Tracker and Shared inbox.
Develop yourself to be the very best you can whilst always ensuring our SHINE values are at the core of all you do.
Receive inbound sales orders and enquires from our customers, ensuring accuracy and exceptional service to the customer.
Make daily calls in accordance with your self-generated call diary to generate repeat orders, ensuring all orders are captured and opportunities are taken to maximise sales.
Contribute towards Customer Service Team and KPI's of answering calls within 15 seconds/3 rings.
Actively contribute to individual and team target as set out in the annual bonus scheme.
Immediate interviews available, therefore please submit your CV should you be interested



  • Cumbernauld, United Kingdom Manpower UK Ltd Full time

    Manpower UK are supporting our reputable client located near Cumbernauld for a permanent Customer Service Advisor. This is office based, working within a small friendly team. This opportunity offers variety and consists of Customer service, account management, sales, admin and updating spreadsheets (Excel). Hours are Monday to Friday working 8am to 4.30pm or...


  • Cumbernauld, United Kingdom Manpower UK Ltd Full time

    Manpower UK are supporting our reputable client located near Cumbernauld for a permanent Customer Service Advisor. This is office based, working within a small friendly team. This opportunity offers variety and consists of Customer service, account management, sales, admin and updating spreadsheets (Excel). Hours are Monday to Friday working 8am to 4.30pm or...


  • Cumbernauld, United Kingdom Manpower Uk Ltd Full time

    Manpower UK are supporting our reputable client located near Cumbernauld for a permanent Customer Service Advisor. This is office based, working within a small friendly team.This opportunity offers variety and consists of Customer service, account management, sales, admin and updating spreadsheets (Excel).Hours are Monday to Friday working 8am to 4.30pm or...


  • Cumbernauld, United Kingdom Search Consultancy Full time

    **Do you like to chat? Do you have great communication skills?** **If you are looking to kick start your career we have an exciting opportunity to work as Customer Service Associate to support our clients existing vibrant and friendly teams** **Start Date: 27th March 2023** **£11 per hour** **6 months contract with opportunity to transfer to permanent...


  • Cumbernauld, United Kingdom The HR Booth Full time

    Job Advert **The HR Booth are delighted to be recruiting for an Customer Service Administrator on behalf of Pitreavie Packaging Ltd.** At Pitreavie Packaging, it is their mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept,...


  • Cumbernauld, United Kingdom The Beal Group Full time

    We’re looking for a highly motivated Customer Service Administrator to join our fantastic team and deliver a first-class customer experience. Tony Beal Ltd is a manufacturer of commercial têxtile products for a number of industries, including oil & gas, defence, modular, construction, airmotive, automotive, transportation, leisure, agriculture,...


  • Cumbernauld, United Kingdom Exertis Full time

    **Req ID**:5674**Company**:DCC Vital - TPS**Salary**:Not disclosed**Location**:Cumbernauld, GB, G68 0LL**Contract Type**:Permanent**Date Posted**:24-Jan-2023**Description**: **Customer Service Administrator


  • Cumbernauld, United Kingdom Contract Scotland Full time

    **Location**: Cumbernauld **Salary**: £22.9k per year + £4,200 potential additional earning **Benefits**: £4,200 potential additional earning **Reference**: J43706 **Contract Type**: Permanent **Working Hours**: Full-time **Created**: 18th March 2024 **Closing**: 15th April 2024 Our client is looking for a Customer Order Advisor to join their...


  • Cumbernauld, North Lanarkshire, United Kingdom Scottish Water Full time

    Network Service Operator - Water ResponseLanarkshire (Geog)Together we are Trusted to Serve Scotland. It's not every job where you make a difference for the people of Scotland. But it's what's behind every job here.Our work keeps Scotland's water flowing, from reservoir to tap – and from sewer to treatment plant.Do your bit by joining our Customer Service...

  • Retail Advisor

    4 weeks ago


    Cumbernauld, United Kingdom Vodafone Full time

    Location: Cumbernauld **Salary**: £10.42ph + uncapped bonus structure Hours: 16hrs per week Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. **What will you be doing?** We are seeking a motivated and...

  • Service Engineer

    4 weeks ago


    Cumbernauld, North Lanarkshire, United Kingdom Brightwork Limited Full time

    Our client is currently recruiting a Service Engineer to carry out the refurbishment and repair of mechanical equipment within their service centre where you will provide service support on the company's products, within customer sites as required, including offshore installations. Responsibilities Carry out service-related tasks and activities,...

  • Order Specialist

    4 weeks ago


    Cumbernauld, United Kingdom Samtec, Inc Full time

    **ORDER ENTRY ASSOCIATE** (German Speaking)** **Samtec require an** **ORDER **ENTRY ASSOCIATE** (German speaking) to be based in the **Cumbernauld **o**ffice **(Hybrid** considered**).*** With more than 7,000 associates, SAMTEC is one of the world's leading manufacturers of connectors in the electromechanical components market, the company has over 40...

  • Administrator

    4 weeks ago


    Cumbernauld, United Kingdom Target Recruitment Full time

    Target recruitment have an excellent temp opportunity available (3month contract) at our client’s depot in the Cumbernauld area! - week commencing 27/03/23. Working as an admin dispatcher for our client, a day in the life may look like the below: - Making outbound calls booking technicians into customers (referred to as policy holders) homes in the most...

  • Customer Assistant

    2 weeks ago


    Cumbernauld, North Lanarkshire, United Kingdom SLS Recruitment Full time

    Immediate Start – Sales and Customer Service - Glasgow Do you have experience in a sales or customer service environment? Are you looking for career progression in a new sector? This means they need bubbly and confident people with ambition and a drive to learn to help with increased client demand. ALL successful candidates must be 18+ and WILL be required...

  • General Operator

    4 weeks ago


    Cumbernauld, United Kingdom Pitreavie Packaging Full time

    Job Advert **The HR Booth are delighted to be recruiting for General Operators on behalf of Pitreavie Packaging.** **At Pitreavie Group it is their mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept, development, prototyping and...


  • Cumbernauld, United Kingdom Pitreavie Packaging Full time

    Job Advert **The HR Booth are delighted to be recruiting for a Nightshift General Operator on behalf of Pitreavie Packaging.** **At Pitreavie Group it is their mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept, development,...

  • Die-cutter Operator

    4 weeks ago


    Cumbernauld, United Kingdom The HR Booth Full time

    Job Advert **The HR Booth are delighted to be recruiting for a Die-Cutter Operator (dayshift) on behalf of Pitreavie Packaging.** **At Pitreavie Group it is their mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept, development,...


  • Cumbernauld, United Kingdom Fraser Removals Ltd Full time

    **About us** We are professional and agile. Our work environment includes: Flexible work times and dates Prioritise customer service Self employed Driver/Porter, working as and when required with a flexible approach to support the business when required. Care to be taken at all time, Customer Service is very important. **Job Types**: Part-time,...


  • Cumbernauld, United Kingdom Comton Group Full time

    An exciting opportunity for an individual with a proven track record of success in a B2B sales role to join a leading metal distribution company. Due to growth we require a dynamic individual to join our respected sales team covering both internal and external sales. It is a great opportunity to grow your career with a respected, dynamic, people focused...

  • Forklift Operator

    5 days ago


    Cumbernauld, United Kingdom The HR Booth Full time

    At Pitreavie Group it is our mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept, development, prototyping and manufacture. Our people, our knowledge, our technology, and our customer service are key to the business and are what...