Customer Research Advisor

4 weeks ago

Ellesmere Port Town, United Kingdom JOB Consultancy Full time

Monday to Friday, 8:30am-5:00pm

* Hybrid Working Options – 2 days per week from home

* 25 days holiday rising to 30 days with increased service

* Pension scheme – 4% individual contribution, 8% company

* Volunteering days off

* Birthday Off

* Life Assurance – 4 times your salary

* Retail discounts

* Regular social events

* Cycle 2 Work Scheme

* Additional holiday – Opportunity to buy

Do you want to work for a highly successful organisation?

Do you want feel valued?

Are benefits and perks important to you?

My client, a growing organisation specialising in a niche product are looking for a new team member to join their customer research team. The main purpose of this role is to research projects to a high level using the telephone, internet and other communication sources.

Key responsibilities will include:

* Collecting intelligence from industry professionals

* Achieving set targets around call quantity, call quality, call time and call volume

* Being responsible for your own work and meeting the department quality standards

* Managing/prioritising your own workload on a daily basis

* Liaising with other colleagues within the business

* Dealing with customer queries

* Building relationships with contacts within the industry

The ideal candidate will be:

* Minimum of 2 years’ experience in an outbound calling role, this could be in Research, Debt Collection, Account Management, Sales

* Detail-oriented, flexible, energetic and methodical

* Self-sufficient, self-motivated, resilient, determined, assertive, good objection handler

* Capable of working under pressure to tight deadlines and prioritising

* Strong planning, organisation and time management skills

* Determined to exceed targets and objections

* Dependable – takes responsibility for own actions, keeps commitments

* Excellent communicator, with an efficient and polite phone manner

* Good written and verbal communication skills are also crucial, as is the ability to be flexible to adjust to fluctuating workloads

If you are customer focused, proud of ensuring an excellent service and have the ability to listen to and absorb and interpret information, please apply for consideration

  • Customer Service Researcher

    4 weeks ago

    Ellesmere Port, United Kingdom Pertemps Liverpool Full time

    **Customer Service Researcher Ellesmere Port £22,800 basic salary Monday to Friday 8:30am to 5:00pm Permanent** An exciting opportunity has arisen for a Customer Service Researcher to join my client based in Ellesmere Port. The position is to work within an established team in the company and to get in touch with clients to gather further information on...

  • Customer Service Researcher

    4 weeks ago

    Ellesmere Port, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Researcher** **Ellesmere Port** **£22,800 basic salary** **Monday to Friday 8:30am to 5:00pm** **Permanent** An exciting opportunity has arisen for a Customer Service Researcher to join my client based in Ellesmere Port. The position is to work within an established team in the company and to get in touch with...

  • Customer Service Researcher

    2 weeks ago

    Ellesmere Port, Cheshire, United Kingdom Pertemps Network Group Full time

    Job Description:Customer Service ResearcherEllesmere Port£22,800 basic salaryMonday to Friday 8:30am to 5:00pmPermanentAn exciting opportunity has arisen for a Customer Service Researcher to join my client based in Ellesmere Port. The position is to work within an established team in the company and to get in touch with clients to gather further information...

  • Customer Research Advisor

    4 weeks ago

    Ellesmere Port Town, United Kingdom JOB Consultancy Full time

    Monday to Friday, 8:30am-5:00pm * Hybrid Working Options – 2 days per week from home * 25 days holiday rising to 30 days with increased service * Pension scheme – 4% individual contribution, 8% company * Volunteering days off * Birthday Off * Life Assurance – 4 times your salary * Retail discounts * Regular social events * Cycle 2 Work Scheme *...

  • Customer Research Advisor

    2 weeks ago

    Ellesmere Port, United Kingdom JOB commercial Full time

    Monday to Friday, 8:30am-5:00pm - Hybrid Working Options - 2 days per week from home - 25 days holiday rising to 30 days with increased service - Pension scheme - 4% individual contribution, 8% company - Volunteering days off - Birthday Off - Life Assurance - 4 times your salary - Retail discounts - Regular social events - Cycle 2 Work Scheme - Additional...

  • Customer Service Advisor

    1 day ago

    Ellesmere Port Town, United Kingdom Pertemps Wrexham Full time

    Job Title: Customer Service Advisor Location: Ellesmere Port Salary: £23,160 Hours: 8.30am to 8.00pm Monday to Friday and Saturdays 10.00am to 2.00pm Pertemps are offering an exciting opportunity to join our client based in Ellesmere Port. We are seeking several experienced Customer Service Advisor. As a member of an inbound customer service team, you will...

  • Telephone Researcher

    3 weeks ago

    Ellesmere Port, United Kingdom HR GO Recruitment Full time

    Job Specification Position: Telephone Research Advisor Location: Ellesmere Port Hours: Monday - Friday days **Salary**: £22,800 P/A + Company Benefits Our client is looking for a Telephone Researcher to join their Research team. Primarily this role consists of researching current construction projects to a high level using the telephone, internet and...

  • Customer Service Researcher

    4 weeks ago

    Ellesmere Port, United Kingdom Pertemps Network Group Full time

    **Customer Service Researcher**: - 820101274**£22,800 Per Annum** - Full Time**Permanent** **Ellesmere Port, Cheshire** **Customer Service And Call Centre** **Job Description**: **Customer Service Researcher** **Ellesmere Port** **£22,800 basic salary** **Monday to Friday 8:30am to 5:00pm** **Permanent** An exciting opportunity has arisen for a...

  • Customer Service Researcher

    2 weeks ago

    Ellesmere Port, United Kingdom Pertemps Network Group Full time

    **Customer Service Researcher**: - 8201012843 Applicants **£25,000 Per Annum** - Full Time**Permanent** **Ellesmere Port, Cheshire** **Customer Service And Call Centre** **Job Description**: **Customer Service Researcher** **Ellesmere Port** **£25,000 basic salary** **Monday to Friday 8:30am to 5:00pm** **Permanent** An exciting opportunity has...

  • Customer Service Researcher

    4 weeks ago

    Ellesmere Port, United Kingdom Pertemps Liverpool Full time

    Customer Service ResearcherEllesmere Port£25,000 basic salaryMonday to Friday 8:30am to 5:00pmPermanentAn exciting opportunity has arisen for a Customer Service Researcher to join my client based in Ellesmere Port. The position is to work within an established team in the company and to get in touch with clients to gather further information on upcoming...

  • Customer Service Researcher

    4 weeks ago

    Ellesmere Port, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Researcher** **Ellesmere Port** **£22,800 basic salary** **Monday to Friday 8:30am to 5:00pm** **Permanent** An exciting opportunity has arisen for a Customer Service Researcher to join my client based in Ellesmere Port. The position is to work within an established team in the company and to get in touch with...

  • Customer Service Advisor

    3 weeks ago

    Ellesmere Port, United Kingdom Recruit Right Full time

    **Customer Service Advisor** **Salary £20,000 plus excellent benefits** **Cheshire Oaks** We are currently supporting our existing client with the recruitment of a Customer Service Advisor to joint the team at their Cheshire Oaks office. You will be part of a team that will ensure that we deliver an important level of service to all our client base when...

  • Customer Services Advisor

    4 weeks ago

    Ellesmere Port, United Kingdom Service Care Full time

    **Job Title**: Housing Customer Service Advisor **Work and Interview Location**: Chester CH2 3AL **Contract Type**: 12 Weeks (potential temp to perm) **Weekly Hours**: Part Time **Start Date**: ASAP A large housing association is recruiting in Cheshire for an experienced Housing Customer Service Advisor to provide an excellent and suitable customer service...

  • Customer Service Advisor

    3 weeks ago

    Ellesmere Port, United Kingdom Hotgolf Limited Full time

    Hotgolf are looking for a Customer Service Advisor to join our busy team and help support our customers in a polite, efficient way. This is a full time role for which we are looking to recruit as soon as possible. The position requires someone who is quick to learn, preferably with experience communicating via on-line platforms ideally with an understanding...

  • Customer Service Advisor

    4 weeks ago

    Ellesmere Port, United Kingdom Recruit Right Full time

    **Customer Service Advisor** **Salary £20,000 plus excellent benefits** **Cheshire Oaks** We are currently supporting our existing client with the recruitment of a Customer Service Assistant to joint he team at Cheshire Oaks. You will be part of a team that will ensure that we deliver an important level of service to all our client base when managing...

  • Customer Services Advisor

    2 weeks ago

    Ellesmere Port, Cheshire, United Kingdom Service Care Full time

    Job Title: Housing Customer Service AdvisorWork and Interview Location: Chester CH2 3ALContract Type: 12 Weeks (potential temp to perm)Weekly Hours: Part TimeStart Date:ASAPA large housing association is recruiting in Cheshire for an experienced Housing Customer Service Advisor to provide an excellent and suitable customer service to their customers,...

  • Christmas Customer Advisor

    2 weeks ago

    Ellesmere Port, United Kingdom Boots Full time

    Summary Job Reference: - 218643BR Ellesmere Port, Cheshire Oaks Outlet Village Fixed Term We are now recruiting Christmas Customer Advisors for our 31 Coliseum Way Cheshire Oaks Outlet Village Ellesmere Port Cheshire store. Available shift patterns: weekends late nights till 8 **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is...

  • Christmas Customer Advisor

    4 weeks ago

    Ellesmere Port, United Kingdom Boots Full time

    Summary Job Reference: - 210933BR Ellesmere Port, Cheshire Oaks Outlet Village Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Ellesmere Port, Cheshire Oaks Outlet Village store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great...

  • Customer Service Advisor

    3 weeks ago

    Ellesmere Port, United Kingdom Recruit Right Full time

    **Job Title**:Customer Service Advisor **Salary**:£20725.38 **Location**:Cheshire Oaks Our client is on the lookout for an experienced customer service advisor to join their fast growing team. As a member of the customer service team, you will be involved in liaising between clients and service providers (law firms, lenders, and brokers) and provide the...

  • Customer Service Advisor

    2 days ago

    Ellesmere Port, United Kingdom Pertemps TM Full time

    Job Title: Customer Service AdvisorLocation: Ellesmere PortSalary: £23,160Hours: 8.30am to 8.00pm Monday to Friday and Saturdays 10.00am to 2.00pmPertemps are offering an exciting opportunity to join our client based in Ellesmere Port. We are seeking several experienced Customer Service Advisor. As a member of an inbound customer service team, you will be...