Customer Service Advisor

3 weeks ago


Northampton, United Kingdom ACS Staffing Solutions Full time

Customer Service Advisor*

Brackmills 

Monday – Friday, 8:30am -17:00 

Hourly Rate: £12.40 

Temporary - Permanent

Our Client

Are you seeking a dynamic opportunity within a supportive team environment in Northampton? We are actively seeking a Customer Service Advisor to join our esteemed client, a reputable car parts business. The ideal candidate will possess comprehensive knowledge of car parts and car care alongside a proven track record in customer service.

Key Responsibilities

Inbound Customer Calls: Demonstrate proficiency in handling incoming customer calls, providing timely and accurate assistance to address customer inquiries and concerns.
Inquiry Resolution: Proactively engage with customers to resolve inquiries promptly and effectively, ensuring customer satisfaction and retention.
Query Resolution: Utilise expert problem-solving skills to address and resolve customer queries, fostering positive customer experiences and brand loyalty.
Order Processing: Efficiently process customer orders with meticulous attention to detail, ensuring accuracy and timeliness in order fulfilment.
-Data Entry: Maintain precise records by accurately inputting customer data and order information into the company database, facilitating streamlined operations and data integrity. 

Desired Candidate

Customer Service Excellence: Possess a strong background in delivering exceptional customer service, with a keen focus on exceeding customer expectations and building lasting relationships.
Automotive Expertise: Demonstrate in-depth knowledge of car parts and car care, including familiarity with various automotive components and maintenance practices, enabling informed assistance to customers.
Computer Proficiency: Exhibit proficiency in utilising computer systems and software applications to effectively manage customer inquiries, process orders, and maintain accurate records.
Communication Skills: Display excellent verbal and written communication skills, with the ability to articulate information clearly and concisely to diverse audiences, fostering positive interactions and resolutions



  • Northampton, United Kingdom Gi Group Full time

    **Full Time**: **Permanent**: - Customer Service Advisor - We have immediate start for a Customer Service Advisor in Northampton - Details - Salary - £11.00ph - Working Hours are - Full time, Monday - Friday 0730 - 1600 - Location - Northampton - Duration - Temp to perm - Role of a Customer Service Advisor- Deal with customers, suppliers, and members of...


  • Northampton, United Kingdom Faith Recruitment Full time

    Customer Service Advisor Northamptonshire £19,000 - 21,000 Are you passionate about delivering a great service and want to work within a great team? Our client are seeking a Customer Service Advisor to join their team and work with customers on a daily basis. If you are looking for a new challenge, please contactus for more information! The Customer...


  • Northampton, United Kingdom Page Personnel Full time

    Permanent Role - £24,000 **About Our Client**: My client is a Manufacturing company based in Northampton looking for a Customer Service Advisor. As Customer Service Advisor, based in Northampton, you will be responsible for: - Handle customer enquiries, answering any questions and queries in person, over the phone, or online - Provide support and...


  • Northampton, United Kingdom Page Personnel - UK Full time

    Permanent Role - £24,000 **About Our Client**: My client is a Manufacturing company based in Northampton looking for a Customer Service Advisor. As Customer Service Advisor, based in Northampton, you will be responsible for: - Handle customer enquiries, answering any questions and queries in person, over the phone, or online - Provide support and...


  • Northampton, United Kingdom Action Express Full time

    Action Express are recruiting, come and join our team and become part of our success story! Due to continued growth we are looking for a Customer Service Advisor. Our employees are at the heart of what we do and we owe our success to our fantastic teams, that is why we need passionate, motivated and customer focused people like you. As a Customer Service...


  • Northampton, United Kingdom Hooray Recruitment Full time

    **Customer Service Advisor** **Do you pride yourself on your ability to build genuine rapport with your clients? Are you looking for a recession proof industry? Do you want to be a part of a reputable organisation that is keen to interact with their local and national community?** **If this sounds of interest to you, then please reach out.** Our client is...


  • Northampton, United Kingdom Ascendant Recruitment Full time

    **Customer Service Advisor** **Temporary to Permanent** **£21,000 per annum** **Northampton** **Monday to Friday** **Hours 08:00 - 16:00 and 09:00 - 17:00 rotating weekly** **Prior experience call centre experience is essential** My client is looking for an experienced Customer Service Advisor who loves to help people. The main responsibility of a...


  • Northampton, United Kingdom Service MOT Repairs Full time

    _This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._ This role is based at Service MOT Repairs, Northampton. A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers. A large part of your role would be dealing with...


  • Northampton, United Kingdom ACS Staffing Solutions Full time

    Customer Service Advisor* Brackmills  Monday – Friday, 8:30am -17:00  Hourly Rate: £12.40  Temporary - PermanentOur ClientAre you seeking a dynamic opportunity within a supportive team environment in Northampton? We are actively seeking a Customer Service Advisor to join our esteemed client, a reputable car parts business. The ideal candidate will...


  • Northampton, United Kingdom ACS Recruitment Solutions Ltd Full time

    Customer Service Advisor* Brackmills  Monday – Friday, 8:30am -17:00  Hourly Rate: £12.40  Temporary - PermanentOur ClientAre you seeking a dynamic opportunity within a supportive team environment in Northampton? We are actively seeking a Customer Service Advisor to join our esteemed client, a reputable car parts business. The ideal candidate will...


  • Northampton, United Kingdom Recruitment Agenda Full time

    Customer Service Advisor - Career progression - Office based - £20,000 - £25,000 + bonus We are delighted to be partnering with this growing business and looking from ambitious customer service executives to join the journey. Industry experience isn't essential - success is more down to attitude, standards and the desire for development. You will receive...


  • Northampton, United Kingdom Opus People Solutions Full time

    Customer Service Advisor Pay: £13.74 per hour Length: 3 Months Days/Hours: Monday - Friday Location: One Angel Square (Office based or Remote) Opus People Solutions are recruiting on behalf West Northamptonshire Council for a customer Service Advisor to maximise resolution of enquiries and information requests from customers at first point of contact....


  • Northampton, United Kingdom Opus People Solutions Full time

    Customer Service AdvisorPay: £13.74 per hourLength: 3 MonthsDays/Hours: Monday - FridayLocation: One Angel Square (Office based or Remote)Opus People Solutions are recruiting on behalf West Northamptonshire Council for a customer Service Advisor to maximise resolution of enquiries and information requests from customers at first point of contact. Seeking to...


  • Northampton, United Kingdom CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED Full time

    **Bodyshop Administrator / Customer Service Advisor** **Northampton** **£24,000 - £26,000 OTE £28,400** - _Large Accident Repair Group_ - _Permanent position, Monday to Friday 8am - 6pm, _ - _Pension, 29 Days holiday annual leave, rising with service, sick pay, private Health and dental care vouchers, _ - _Awards academy_ - _A company that can offer...


  • Northampton, United Kingdom Heat Recruitment Full time

    A specialist Insurance Broker is looking for a Customer Service and Claims Advisor to join their fast-paced team. The opportunity This is an opportunity for an individual who thrives off a fast-paced working environment. You will be provided excellent customer service in dealing with insurance products and claims involves on customer's policies. You will...

  • Service Advisor

    2 weeks ago


    Northampton, United Kingdom Perfect Placement Full time

    Service Advisor Position: Service Advisor Location: Northampton Basic Salary: £28,500 OTE: £34,000+ Working Hours: Monday to Friday, 8:00am - 6:00pm 1 in 3 Saturdays, 8:00am - 1:00pmWe are currently advertising on behalf of an Automotive respected main dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in...

  • Service Advisor

    2 weeks ago


    Northampton, United Kingdom Perfect Placement Full time

    Service AdvisorPosition: Service AdvisorLocation: NorthamptonBasic Salary: £28,500OTE: £34,000+Working Hours: Monday to Friday, 8:00am - 6:00pm1 in 3 Saturdays, 8:00am - 1:00pmWe are currently advertising on behalf of an Automotive respected main dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the...

  • Service Advisor

    2 weeks ago


    Northampton, United Kingdom Perfect Placement Full time

    Service AdvisorPosition: Service AdvisorLocation: NorthamptonBasic Salary: £28,500OTE: £34,000+Working Hours: Monday to Friday, 8:00am - 6:00pm1 in 3 Saturdays, 8:00am - 1:00pmWe are currently advertising on behalf of an Automotive respected main dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the...


  • Northampton, United Kingdom Irlam Associates Full time

    Customer Service AdvisorNorthampton, NN4 7BW Monday – Friday but flexibility is required to work 1 in 5 weekends from home. Key Responsibilities: Managing outgoing and incoming customer calls and managing email enquiry systems.To keep track of delivery records from the drivers.Upselling to customers to ensure continued revenue stream.Handling customer...

  • Service Advisor

    7 days ago


    Northampton, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £30,000 basic – Main Dealership – NorthamptonOur client, a main dealership in Northampton is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £30,000  with an excellent benefits package.8am-5:30pm Monday - Friday1 in 2...