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Field Operations Manager

3 months ago

Nationwide, United Kingdom Consult2Recruit Full time

Job Role: Field Operations Manager

Location: Nationwide (frequent travel and overnight stays required)

Salary: £50,000

About the Company: We are working with a well established company who have specialised within duct cleaning operations nationwide for over 40 years. The company is seeking a dynamic and experienced Field Operations Manager to oversee its nationwide field staff and service delivery. They are looking for a proactive leader with excellent communication, interpersonal, and report-writing skills.

Key Responsibilities:

Oversee over 40 field technicians, ensuring optimal performance and efficiency.

Ensure compliance with health and safety regulations across all operations.

Develop strategies for efficiency, profit improvement, and cost reduction.

Manage warehouse and fleet operations in the North and South.

Liaise with departments to achieve Operational Excellence.

Recruit, onboard, and manage field staff, providing guidance and mentoring.

Handle customer complaints and enhance customer service quality.

Implement and monitor quality control methods.

Ensure legal compliance in all processes.

Manage budgets, forecasts, and financial planning.

Skills and Qualifications:

Proven experience as an Operations Manager or similar role.

Strong organizational, communication, and leadership skills.

NEBOSH or equivalent certification.

Knowledge of industry guidelines (e.g., TR19 Grease/Air & HSG274).

Experience in budgeting, forecasting, and operational management.

Ability to multi-task and problem-solve in a fast-paced environment.

Personal Attributes:

Confident, proactive, and self-aware.

Strong eye for detail with commercial and health and safety awareness.

Comfortable with the company values of Honesty, Ownership, and Respect.

Other Requirements:

Willingness to travel frequently and work during unsocial hours if required.

Out-of-hours support for field staff.

Resources Provided:

Laptop with Microsoft Office

Smartphone

Company Vehicle

This is an exciting opportunity to lead a dispersed team to new heights of efficiency and service excellence. Interested candidates are encouraged to apply and make a significant impact with a competitive salary of £50,000