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Housing Services Manager

2 months ago

Camden Town, United Kingdom Daniel Owen Ltd Full time

Housing Services Manager
Based in Camden
Temporary role initially
£26.68per hour

Must have housing - leasehold / general needs experience

Managing a team of 7

Lead the delivery of the Social Housing service to ensure the provision of a quality, effective housing management service to social housing customers within a specified geographical area.

Essential

Proven track record of managing a high quality customer service function, preferably in the housing sector.
Experience of successfully leading, managing and motivating teams, including managing team performance.
Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business.
Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
Up to date knowledge of legislation, regulations and standards relating to Social Housing, Non
Social Housing and Care and Support.
Effective stakeholder management, both internally and external to the organisation.
Results driven with strong analytical skills and experience of providing meaningful management information.
Ability to remain calm in a pressurised environment