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Housing Options Assistant

2 months ago

Derby, United Kingdom JT Recruit Full time

Housing Options Assistant Urgently Required.

Are you an experience Housing Options Assistant who can start ASAP?

Becky at JT Recruit is working in partnership with a local Authority based in Derby who looking for your housing knowledge to work within the Housing Team on a short term contract

Main Duties and Responsibilities

Support Homelessness Advisors:

Assist in delivering effective and efficient housing advice.

Provide assistance to meet customers' housing needs.

Customer Contact:

Reach out to customers owed a statutory homeless duty.

Review and assess their current housing circumstances.

Offer information and support regarding housing options.

Enquiry Management:

Take appropriate actions to handle enquiries effectively.

Ensure customer queries are addressed promptly and accurately.

System Updates:

Update all aspects of computerised housing systems.

Maintain detailed casework records.

Collaboration with Agencies:

Work with both statutory and non-statutory agencies.

Attend meetings as required to coordinate efforts.

Safeguarding:

Comply with safeguarding requirements for children and vulnerable adults.

Team Participation:

Actively participate in team meetings, one-on-ones, and job chats.

Contribute to a collaborative team environment.

Interdepartmental Cooperation:

Collaborate with key agencies and departments within departments of the Local Authority.

Health and Safety:

Adhere to all Health and Safety Policies and Procedures.

Ensure a safe working environment for oneself and others.

Technology Utilisation:

Work with new technology and computerised systems.

Stay updated with technological advancements relevant to the role.

Equalities Commitment:

Demonstrate understanding and commitment to the Equalities Policies s.

Promote equality and diversity in all aspects of work.

Additional Duties:

Undertake any additional duties that are commensurate with the grading and level of the post.

Be flexible and adaptable to changing job requirements

Hours of work: Monday - Friday 08.30-17.00

Apply to Becky at the JT Recruit Derby office

We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.

J T Recruit are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job