Housing Options Advisor

6 days ago


Derby, Derby, United Kingdom Derby City Council Full time

Job Summary

We are seeking an enthusiastic and dedicated individual to join our Housing Options team as a Homelessness Advisor. As a key member of our team, you will play a vital role in providing high-quality advice and assistance to vulnerable families and single people in Derby who are homeless or threatened with homelessness.

Key Responsibilities

  • Provide front-line advice and support to customers, managing a caseload of your own to prevent homelessness wherever possible.
  • Assess individual situations with efficiency and precision, using an investigative approach to understand each customer's circumstances and make decisions within a legal framework.
  • Work closely with colleagues and customers to deliver a high-quality customer service, using strong interpersonal and negotiation skills.
  • Have a good understanding of relevant housing legislation, including the Housing Act 1996 Part 7, as amended by the Homelessness Reduction Act 2017.

What We Offer

As a valued member of our team, you will have access to a range of excellent benefits, including flexible working, work-life balance, a local government pension scheme, employee health initiatives, and green travel options.

About Us

Derby City Council is a forward-thinking and innovative local authority that is committed to delivering excellent services to our community. We are proud of our national reputation for excellence and are seeking like-minded individuals to join our team.



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