Customer Services

2 weeks ago


Glenfield, United Kingdom 4Recruitment Services Full time

Childrens Services Agent – First Response

Salary: £12.81 Per Hour.

Full Time (37 hours per week)

Based in Glenfield - Hybrid

Role Purpose:

An opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services Business Support Team as a First Response Children’s Service Agent. The main focus will be to act as the first point of contact for Children’s Social Care service users, by phone and email.

Main Duties:

To work with a range of internal and external agencies to ensure the safeguarding of children and young people and referral to services to achieve the best outcomes for the child.
Provide the best quality service for all First Response Children’s Duty service users, maintaining professional standards and responding to concerns appropriately.
To process a range of referrals received from professionals and members of the public via email and phone.
To be responsible for a range of generic email boxes to process different types of referrals.
To utilise case management systems for inputting and gathering accurate and timely information.
To consult with other agencies to obtain missing mandatory information required.
To communicate effectively with Social Workers, Team Managers, professionals and members of the public.
Problem solving - using initiative to respond quickly and escalate enquiries to a senior where there are immediate safeguarding concerns.
To be able to follow written processes and guidance provided.
To be able to prioritise your own workload and work as part of a team.
We offer:

24 hour one on one specialist consultant based within your geographical area
4Recruitment Services Employee Benefits Programme
Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)



  • Glenfield, United Kingdom Workchain Full time

    **Customer Service Agent** Customer Service Agent required for our client based in Glenfield, Leicestershire. Our client is one of the UK's most well known logistics and distribution companies and they're looking for someone to join on a temp to perm basis. **Hour & Shift Pattern** You will be required to work Monday to Friday, starting 08:30 and...

  • Customer Services

    Found in: Whatjobs ES C2 - 1 week ago


    Glenfield, United Kingdom 4Recruitment Services Full time

    Childrens Services Agent – First Response Salary: £12.81 Per Hour. Full Time (37 hours per week)Based in Glenfield - HybridRole Purpose:An opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services Business Support Team as a First Response Children’s Service Agent. The main focus will be to act as the...


  • Glenfield, United Kingdom SF Group Full time

    **Job Title: Customer Service Administrator (ENTRY LEVEL)** **Contract: Full Time, Permanent** **Location: Glenfield, LE4** **Salary: £20,000-£22,000** The Commercial Division at SF Recruitment are currently working with a well-established and growing business in the North of Leicester. Due to business demand, our client is looking to add a Customer...


  • Glenfield, United Kingdom Reed Business Support Full time

    Leicestershire County Council are looking to recruit Customer Service Advisors to work in their Adult Social Care Centre based in Glenfield. Based at County hall for training, but once fully trained you will be able to WFH some days working to a Hybrid model. £11.80 an hour. Temp to Perm Opportunity Working on a rota basis between hours of 08.30-17.30....

  • Customer Assistant

    3 weeks ago


    Glenfield, United Kingdom Morrisons Full time

    Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. It’s challenging and fast-paced on our Market Street and our friendly team love going above and beyond to bring our customers what they want. You’ll be part of a highly...


  • Glenfield, United Kingdom Leicestershire County Council Full time

    Creative Learning Services are looking for confident workshop leaders to deliver our exciting range of sessions to pupils of all ages in schools and colleges across Leicestershire and Leicester. This could also include SEND and community groups. Our sessions are varied and we are looking for people who are interested in delivering one or more of the...


  • Glenfield, United Kingdom Leicestershire County Council Full time

    **Quality Experience Officer (Apprenticeship)** **Fixed term for 24 months (2 years)** **Salary range £21,192 to £24,057** **The role is career graded from Grade 5 to Grade 7 and you must meet the criteria including completion of the apprenticeship, within the 2 years, before moving to a new grade.** **This is an exciting role working as part of the...


  • Glenfield, United Kingdom Connells Full time

    OTE: £22,000, Uncapped Commission, Car Allowance We’re looking for a highly motivated **Estate Agent / Lettings Negotiator**to complement our fantastic residential Lettings team in Blaby. **What's in it for you as our Lettings Negotiator?**: - Industry leading **training and development**: - Full**support**and training to**become ARLA - NFOPP...


  • Glenfield, United Kingdom Connells Full time

    We’re looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a**Sales Negotiator** for our fantastic residential sales team in Leicester.The **Trainee Estate Agent**is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading **development** and **training**...

  • Lettings Manager

    3 weeks ago


    Glenfield, United Kingdom Connells Full time

    OTE: £30,000, Uncapped Commission, Company Car/Allowance We’re looking for a highly motivated **Lettings Manager**to complement our fantastic residential Lettings team in Blaby.This is a great opportunity for a proven **Manager** or an established **Estate Agent** looking for **progression**and to step in to your first lettings management role.This is a...


  • Glenfield, United Kingdom Leicestershire County Council Full time

    We are looking for an enthusiastic and customer focused person to join our Complaints and Freedom of Information (FOI) team. Ideally you will have experience of handling complaints and a good understanding of local government services is desirable as the main focus of this post will be on helping manage an increased demand in complaints. Working right...

  • Case Officer

    6 days ago


    Glenfield, United Kingdom Leicestershire County Council Full time

    **How you'll make a difference** This is a money management job. As a Case Officer in the Appointeeship & Deputyship team you will be supporting some of our most vulnerable service users who do not have the mental capacity to manage their own finances. You will care about making a real difference for people, safeguarding their finances, supporting...

  • Admissions Officer

    2 days ago


    Glenfield, United Kingdom Leicestershire County Council Full time

    **_2 year Fixed term contract_** **_ a speaker of Ukraine/Russian would be an advantage but not essential._** **JOB PURPOSE**: - To advise clients in accordance with national and local legislation/policies - To work with a range of internal and external agencies to ensure children receive education - To assist Senior Officers in gathering information for...


  • Glenfield, United Kingdom 365 People Full time

    365 People are looking for an Operations & Transport Co-ordinator to join our client based in LE3. This is a permanent role paying £27,500 per annum. Shift pattern is 10:00-18:00 Monday-Friday which is a 35 hour working week with a 60 minute unpaid break per day. **PRIMARY RESPONSIBILITIES**:To maintain the administrative processes within the Transport...


  • Glenfield, United Kingdom Your World Healthcare Full time

    Senior Information Analyst Location: Glenfield, Leicestershire **Job Type**: Temporary Duration of booking: Expected to be 3 months, maybe longer. Proposed start date: 13/03/2023 Sector: Healthcare Base: Work from Home Band: 7 Pay Rates: PAYE: £19.00 to £22.50 PAYE inclusive: £20.00 to £23.50 Umbrella: £21.00 to £24.50 - Dependant on...


  • Glenfield, United Kingdom The Recruitment Group Full time

    We're on the lookout for an experienced Business Development Manager to join our client based in Leicester. Starting salary £50,000 plus per annum, uncapped commission with a Company car. **About the role** As a Business Development Manager, you will be primarily responsible for driving business growth and extending the reach of our products and services in...


  • Glenfield, United Kingdom Oakleaf Recruitment Full time

    For this particular role we can only consider candidates who have the right to live and work in the UK. Please ensure you have the right to live and work in the UK before applying. Job title: Hospital Medical Director Reporting and Accountable to: Hospital Director & Group Medical Directors Job Location: Elizabeth House, Leicester, LE3 6QR Job...

  • Hospital Medical Director

    Found in: Whatjobs ES C2 - 1 week ago


    Glenfield, United Kingdom Oakleaf Recruitment Full time

    For this particular role we can only consider candidates who have the right to live and work in the UK. Please ensure you have the right to live and work in the UK before applying.Job title: Hospital Medical DirectorReporting and Accountable to: Hospital Director & Group Medical DirectorsJob Location: Elizabeth House, Leicester, LE3 6QRJob Purpose:To work...


  • Glenfield, Leicestershire, United Kingdom SF Recruitment Ltd Full time

    Office Support, Procurement, Supply Chain & Logistics Job Title: Procurement Officer Contract: Full Time, Permanent Leicestershire, LE3, Hybrid Working The Procurement and Supply Chain Division at SF Recruitment are currently recruiting for an experienced Procurement Officer to join their well-established client based in Leicestershire on a full...


  • Glenfield, Leicestershire, United Kingdom Oakleaf Recruitment Full time

    For this particular role we can only consider candidates who have the right to live and work in the UK. Please ensure you have the right to live and work in the UK before applying. Job title: Hospital Medical Director Reporting and Accountable to: Hospital Director & Group Medical Directors Job Location: Elizabeth House, Leicester, LE3 6QR Job Purpose: ...