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Brokerage Officer
3 months ago
Brokerage Officer
Islington
£26.96/hr
Full time: 36/hr
Start date: ASAP
PRIMARY JOB FUNCTION
The post holder will support the Brokerage Management Team to ensure the department and partner organisations are supported effectively in the commissioning of Residential and Domiciliary Care across both block and spot contract care provision. The post holder will also ensure all systems are appropriately and promptly updated. The post holder will be responsible for the effective management of bed vacancies within block care homes and support the team managers in accurate and timely bed void reporting. The Post holder will ensure where possible to provide an integrated seamless approach to providing brokerage support.
DUTIES AND RESPONSIBILITIES
1. To manage a case load of residential placement referrals for both Islington Social Services and the Islington Clinical Commissioning Group (CCG). To include the effective case management of the referral ensuring suitable residential placements are sourced with reference to the Councils internal policies and procedures and with due regard to statutory quality assurance mechanisms and internal procedures.
2. To effectively identify appropriate residential care vacancies within the Block provision and with Spot Residential Care Home providers, subject to Value for Money and Quality utilising a range of assistive technology to negotiate and secure best prices.
3. To support the Resource Team Management in ensuring effective and efficient management of the Block contracted residential bed provision and the Block contracted homecare provision.
4. To provide an effective support in the commissioning of Domiciliary Care packages with Block and Spot providers for both Islington Social Services and the Islington Clinical Commissioning Group (CCG).
5. To communicate appropriately and effectively on the telephone or by email with a wide range of internal and partnership service teams, departments and external care providers.
EXPERIENCE
At least 18 months experience of working within a Social Care Brokerage environment supporting the commissioning of both Residential and Domiciliary Care.
A least two years' experience of working in a Health or Social care setting.
KNOWLEDGE, SKILLS and ABILITY
Displays an awareness, understanding and commitment to the protection and safeguarding of vulnerable adults.
Understanding of the brokerage function within a social care setting, fee negotiation, best value and quality assurance best practice.
Proficient in Microsoft Office applications, in particular Microsoft Excel and Access and be prepared to learn other systems used in social care as required
Strong negotiation skills with an ability to work under pressure, prioritise and meet deadlines