Shift Manager
1 month ago
Shift Manager
Taskmaster are currently recruiting for a Shift Manager for our client based in Hartlepool.
Main Duties:
* Daily monitoring and processing of shared mailbox requests.
* Updating and maintaining change control records in trackers.
* Improve scheduling to smooth work volumes and support sites with more efficient working / grouping of tasks.
* Update compliance records as required by the contract.
* Support Operations teams with training and guidance.
* Coordinate ad-hoc requests with the Operations teams.
* Monitor punctuality and fundamental behaviours within the team and escalate any issues to line manager.
* Provide guidance and knowledge around referrals to the team.
* Supporting internal / client calls when required.
* Keeping up to date records of sickness, lateness, Absences and Appointments within the team, escalating to line manager where required.
* Being First point of contact for sickness, lateness, Absences and Appointments, notifying line manager.
Skills:
* Good literacy skills.
* Process awareness – can follow and implement process.
* Can interact well with various groups and stakeholders.
* Good communication skills.
* People development / mentoring / coaching.
* Prioritisation and delegating of work within the team.
* Problem solving using initiative when dealing with complex queries.
* Managing workload and prioritisation of tasks.
Start times: Day and Night shifts available.
Pay: £14.00ph days and £15.00ph nights
Please apply for full details.
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)
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