Welsh Speaking Customer Advisor

3 weeks ago


Abergele, United Kingdom Supertemps Ltd Full time

Showcase your passion towards customer service within a well-established, caring organisation. Provide support to the authority and its service users in a role that will lead you into a new career

In the Customer Advisor job, you will be:

First point of contact for all customers requiring tenant advice and guidance 

Responding to any requests, queries or complaints, offering a range of solution options, advice and referring to other services

Administering applications and supporting customers through the full process

Providing and assisting with general administration activities including monitoring, updating and maintaining records, typing and sending letters, emails etc.

To be considered for the Customer Advisor job you must have:

Previous experience working within a customer focused / call centre environment
Welsh speaking is essential for this post
Knowledge and experience of office practices
Strong IT skills including Microsoft Office packages

Accuracy and attention to detail in data entry

Interpersonal skills, to deal sensitively, calmly and professionally with customers experiencing difficulties

This is a full time position working 30 hours per week on a permanent basis. You'll be based in Abergele and in return you will receive an annual salary starting from £24,042 plus benefits.

If you are an ambitious individual looking for your next challenge then we would love to hear from you today



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