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Welsh Speaking Customer Advisor in Abergele

2 months ago

Abergele, United Kingdom Supertemps Ltd Full time

Showcase your passion towards customer service within a well-established, caring organisation. Provide support to the authority and its service users in a role that will lead you into a new career

In the Customer Advisor job, you will be:

  • First point of contact for all customers requiring tenant advice and guidance
  • Responding to any requests, queries or complaints, offering a range of solution options, advice and referring to other services
  • Administering applications and supporting customers through the full process
  • Providing and assisting with general administration activities including monitoring, updating and maintaining records, typing and sending letters, emails etc.

To be considered for the Customer Advisor job you must have:

  • Previous experience working within a customer focused / call centre environment
  • Welsh speaking is essential for this post
  • Knowledge and experience of office practices
  • Strong IT skills including Microsoft Office packages
  • Accuracy and attention to detail in data entry
  • Interpersonal skills, to deal sensitively, calmly and professionally with customers experiencing difficulties

This is a full time position working 30 hours per week on a permanent basis. You'll be based in Abergele and in return you will receive an annual salary starting from £24,042 plus benefits.


If you are an ambitious individual looking for your next challenge then we would love to hear from you today