Current jobs related to Customer Service Administrator - Eccleston Cheshire West and Chester - PSi Talent
-
Customer Service Representative
2 months ago
Chester, Cheshire, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Support Team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving...
-
Customer Service Representative
2 months ago
Chester, Cheshire, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Support Team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving...
-
Customer Service Administrator
3 weeks ago
Puddington, Cheshire West and Chester, United Kingdom CV-Library Full timeJob Description Position: Customer Services Administrator Location: Deeside Hours: Monday- Friday 9:00am-5:00pm Salary: £25,500p/a raising to £27,000 after completion of probation HR GO recruitment are currently recruiting a Customer Service Administrator for our client in Deeside the idea candidate will have good administration preferably...
-
Customer Service Administrator
1 month ago
Puddington, Cheshire West and Chester, United Kingdom CV-Library Full timeJob specification Position: Customer Service Administrator Location: Flintshire Hours: 9am - 5pm Monday - Friday Salary: £NEG DOE This is an excellent opportunity to join a well-established manufacturing company, the ideal candidate will have excellent administration skills and meticulous attention to detail. Duties Gather information for the...
-
Apprentice Administrator
1 month ago
Eccleston, Cheshire West and Chester, United Kingdom CV-Library Full timeIf you are a driven individual looking to kickstart your career, are based near our Chester Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you! For the successful Apprentice Administrator, we are offering: £13,056.00 to £15,279.60 per...
-
Administrative Assistant
1 month ago
Eccleston, Cheshire West and Chester, United Kingdom Meridian Business Support Full timeMeridian Business Support is seeking a skilled Administrator to join their team in Chester Business Park. As a key member of the team, you will be responsible for providing administrative support to ensure the smooth operation of the branch. Your duties will include: * Providing exceptional customer service and support to clients and colleagues * Managing...
-
Administrative Assistant
1 month ago
Eccleston, Cheshire West and Chester, United Kingdom Meridian Business Support Full timeMeridian Business Support is seeking a skilled Administrator to join their team in Chester Business Park. As a key member of the team, you will be responsible for providing administrative support to ensure the smooth operation of the branch. Your duties will include: * Providing exceptional customer service and support to clients and colleagues * Managing...
-
Customer Service Administrator
5 months ago
Chester, United Kingdom Travail Employment Group Ltd Full timeCustomer Service Administrator£23,795 - £25,000 per annum (depending on skills and abilities) Commutable from Chester (Eccleston, Farndon,Tattenhall) and Wrexham Rossett) **Additional benefits**: - Friendly team. - Rural beautiful office space. - Full training provided. **The Role**: Our client is a well-established company who provide a fast and...
-
Customer Service Administrator
4 weeks ago
Chester, United Kingdom CV-Library Full timeCustomer Service Administrator £24,000 Chester The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce). Quality is the primary focus, delivering on...
-
Customer Service Administrator
1 month ago
Chester, United Kingdom CV-Library Full timeCustomer Service Administrator Chester £24,000 The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce). Quality is the primary focus, delivering on...
-
Customer Service Administrator
3 weeks ago
Chester, United Kingdom PSi Talent Full timeCustomer Service AdministratorChester£24,000The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce). Quality is the primary focus, delivering on promises and...
-
Customer Service Administrator
1 month ago
Chester, United Kingdom The Business Connection Group Full timeCustomer Service Administrator Chester £24,000 The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce). Quality is the primary focus, delivering on promises...
-
Aviation Customer Support Specialist
3 weeks ago
Chester, Cheshire, United Kingdom Customer Labs Full timeJob Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to work as part of our busy Customer Support Team. As an Aviation Customer...
-
Aviation Customer Support Specialist
3 weeks ago
Chester, Cheshire, United Kingdom Customer Labs Full timeJob Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to work as part of our busy Customer Support Team. As an Aviation Customer...
-
Customer Service Coordinator
1 month ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob SpecificationPosition: Customer Service AdministratorLocation: FlintshireHours: 9am - 5pm Monday - FridaySalary: £NEG DOEThis is an excellent opportunity to work with a well-established manufacturing company, where the ideal candidate will possess excellent administration skills and meticulous attention to detail.Key Responsibilities:Gather information...
-
Customer Service Coordinator
1 month ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob SpecificationPosition: Customer Service AdministratorLocation: FlintshireHours: 9am - 5pm Monday - FridaySalary: £NEG DOEThis is an excellent opportunity to work with a well-established manufacturing company, where the ideal candidate will possess excellent administration skills and meticulous attention to detail.Key Responsibilities:Gather information...
-
Customer Service Coordinator
2 months ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at HR GO Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and candidates.Key ResponsibilitiesGather and maintain accurate product information and...
-
Customer Service Coordinator
2 months ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at HR GO Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and candidates.Key ResponsibilitiesGather and maintain accurate product information and...
-
Aviation Customer Support Specialist
1 month ago
Chester, Cheshire, United Kingdom Customer Labs Full timeJob Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support Team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic customer support professional to join our team. As an Aviation Customer Support...
-
Aviation Customer Support Specialist
1 month ago
Chester, Cheshire, United Kingdom Customer Labs Full timeJob Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support Team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic customer support professional to join our team. As an Aviation Customer Support...
Customer Service Administrator
2 months ago
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce). Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries. The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
The successful Customer Service Administrator will be rewarded with a company bonus scheme; 26 days holiday plus Bank Holidays; a buy/sell holiday scheme; a contributory pension; life assurance; and an employee assist scheme. The office environment is modern, open-plan and has free onsite parking.
The Customer Service Administrator will work Monday to Friday in a fast-paced environment and will suit an individual who has worked in a high-volume customer service environment. The role requires the ability to multi-task, working on systems in real-time and providing truly exemplary service.
The duties of the job holder are:
* To process and enter customer orders onto the inhouse database, prioritising them to ensure efficient workflow
* Advise and investigate customer queries, ensuring exceptional customer experience through communication and service
* Participate in training sessions to keep product knowledge up to date and relevant
* Liaise with internal and external departments regarding stock, deliveries, dispatch of orders and special requests
* To be responsible for any urgent, late, or problematic orders. Highlight to Manager any potential customer complaints or product concerns through the use of Salesforce CRM system
* Work as a team supporting each other taking direction from the Customer Service Manager concerning workflow
* Support all Account Managers with their orders and queries via Salesforce
* Identify potential sales opportunities and advise sales team accordingly
* Wherever possible, provide first time resolution of issues ensuring customer satisfaction in line with agreed company policy
The experience, and competencies required for the role are:
* Call centre or high-volume customer service experience is essential
* The ability to remain calm, neutral, and positive under customer pressure
* Will suit an individual who thrives in a self-managing environment, with a strong focus on quality and service
* Strong IT and system experience - Salesforce CRM experience would be an advantage
* A self-starter with a highly organised approach to tasks
* Confident and professional phone skills with an engaging, positive manner
* Solid, stable career history with ability to demonstrate achievement and progression
KEYWORDS: customer, service, administration, orders, Salesforce, CRM
Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are an equal opportunities agency and welcome applicants from all backgrounds.
We are acting on behalf of the client as an Employment Agency in relation to this vacancy
