Service Scheduler

4 weeks ago

Colchester, United Kingdom Lubron UK Ltd Full time

Northern Service Scheduler – We are looking for a highly organised and enthusiastic Northern Service Scheduler ideally from the water treatment or legionella sector, to join our team in Colchester, during an exciting time of growth.

Why Lubron UK Limited?

We provide bespoke end-to-end pure water solutions for any requirement. The company has grown from a one-man business into an international company with over 100 employees, but our corporate social responsibility remains the core of our organisation’s ethics. 

Our vision is to transform the way the world uses water by providing purer, more efficient, and environmentally friendly usage through bespoke end-to-end pure water solutions. We do this by focusing on supreme quality, technical leadership and a positive, consultative approach, and our core believe of solving problems for our customers by being honest, helpful, loyal, caring, and friendly organisation.

Fantastic company benefits include:

Competitive Salary: starting salary from £25,000 per annum (higher salaries negotiable pending years of experience).
Holiday: 25 days plus Bank Holidays
Other benefits: 1 additional day’s holiday given each year after 5 years of service, shared quote bonus within schedule team, yearly admin bonus.

About the role:

As the Northern Service Scheduler, you will handle general administrative duties for the service department including dealing with enquiries via telephone and email, as well as communicating with customers. You will need to have proficient IT skills and be adverse in Excel, Word, and Microsoft 365. You will chase, process and action customer Purchase order numbers and raise invoices for completed works. Attend service meetings and 1-2-1 meetings with the head of operations. As well as this, you will produce monthly service reports and weekly quoted remedial reports for the current and previous weeks.

Other key duties include:

Operating our CRM system
Organising and scheduling workloads for the Northern engineering team
Arranging service and engineering visits with customers
Organising engineer’s bookings, job reports, and customer databases
Proof checking quotes before sending to the customers
Completing Supplier and Health and Safety Questionnaires
Holiday cover for Scottish and Southern engineering team

This is a full-time, permanent position. Working hours are 8:00 am – 17:00 pm Monday to Friday, with no weekend working.

About you:

You will have strong communication and interpersonal skills with the ability to manage your time your time effectively and prioritise.  The preferred candidate will be able to be proactive, take initiative, be a team player, and demonstrate the ability to collaborate effectively cross-functionally and with others. You will have a motivated attitude and an interest in the water sector or legionella would be desirable. We would love to hear from you and how your skills and experience make you compatible with this role.

To see where your career could lead with us, please forward your CV as soon as possible.

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords: service scheduler, legionella, administrative, office support, logistics, distribution, admin, administrator, water treatment, Northern Service Scheduler

This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

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