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Customer Quality Engineer

4 months ago

Oakenshaw Kirklees, United Kingdom The Recruitment Group Full time

Customer Quality Engineer
Up to 49k
Bradford
40 hours - Monday to Friday
Customer Quality Engineer / Bradford / Quality engineer / Engineer

The Recruitment Group are working with one of the 25 largest automotive suppliers in the world. They are a global product leader for over 130 years that deliver innovative and sustainable mobility solutions for the vehicle market.

Main duties and responsibilities of an Customer Quality Engineer:

. Responsible for obtaining and cascading the Customer Specific Requirements for the program and converting these into deliverables for the project team / plant
. Working closely with the Internal Quality Engineers to effectively validate the manufacturing lines and reporting the status to the customer, ensuring that the APQP elements are fulfilled, such as PFMEA, Process Flow, R@R, Control Plan, MSA, Process capability Studies / R@R analysis etc. up to and including the compilation of the PPAP submission (1-5) to customer (18 elements + CAR)
. Accurately complete Customer APQP Status in a timely manner and where necessary using CSR documentation (i.e. Schedule A)
. Regularly update the Program Manager, Senior Quality Manager and/or the customer as to the project status and deliverables, with the following KPI's: 'on time delivery of PPAP' and 'right first time PPAP approval'
. Ensure customer requirements are captured, maintained and known throughout relevant departments.
. Co-ordinate the process of Customer Perception, Feedback and data alignment
. Carry out process audits to IATF16949 when required / trained
. Responsible for ensuring that all actions contribute positively to the Company's overriding objective of quality by complying at all times with any relevant procedure, which pursues this aim.
. Co-ordinate the customer complaint handling process from notification to closure and customer approval (i.e. 8D process).
. Maintain accurate PPAP records (18 elements + CAR) in accordance with CSR's
. Submit regular monthly reports / data as defined by the Quality Manager(s)

Experience/knowledge requirements for an Customer Quality Engineer:

. Proven comprehensive knowledge of the APQP / PPAP process with an Automotive customers is essential.
. Experience of using tools such as 8-D, 7-Steps, 5 Whys, Quality Alerts to resolve quality issues is essential.
. 3 - 5 years' experience in Quality with one or more of the top OEM's in the Automotive Industry.
. Experience of Six Sigma and Lean Green or Black Belt training would be an advantage.
. Understanding of Iron, Steel, Aluminum Casting / Machining and assembly processes would be an advantage.
. Bachelors (Hons) Degree (or above) in Mechanical Engineering, Vehicle Technology or similar Engineering Degree preferred.
. Occasional travel to suppliers, customers and other BW manufacturing facilities.
. Proficient in use of Microsoft - Word, Excel, PowerPoint, Project, Minitab and Outlook.
. Good knowledge of Covisint Platform.

Benefits for the Customer Quality Engineer:

. Private Medical Insurance
. Onsite Gym
. Bonus Incentive Scheme
. Life Assurance Cover
. Long Term Disability Insurance
. Pension Contributions
. Opportunity to join Social Club
. Enhanced family leave - up to 6 months of full maternity pay.

If you are interested in this position please contact Clarissa @ the recruitment group