Facilities Contract Manager

2 months ago


High Wycombe, United Kingdom NTER TALENT Full time

Senior Operations Manager - Facilities

High Wycombe (Remote)

£52,000 + Bonus

Are you a seasoned professional in the field of cleaning management with a passion for excellence and an eye for detail? Are you ready to take the next step in your career and join a market-leading facilities services business?

Our client is a well-established, market-leading facilities services business known for delivering top-tier services to a diverse portfolio of clients. With a commitment to excellence and a dedication to the highest standards, they are looking for a Senior Operations Manager to lead their diverse portfolio of operations.

In your role as a Senior Operations Manager, you will be the key interface between Customers and Operations Managers. As such exceptional customer & people relationship skills are required to excel in this role. As Senior Operations Manager you are responsible for maximising customer satisfaction, and revenue streams whilst ensuring collective engagement from operational teams to ensure service delivery.

Responsibilities

* Responsible for managing, evaluating, motivating and monitoring staff performance.

* Manage the budgets for the contracts in your areas of responsibility. Achieve and exceed revenue targets

* Achieve and exceed contract profit targets.

* You will lead & motivate a team of Operations Managers to ensure efficient operations for our customers. This includes contract performance, Health and Safety, Quality, Training & cross selling of services.

* Assist and or manage staff relations with Operations Managers, including schedules, disciplinary/grievance (in coordination with People & Practices) and any other issues relating to employees.

* Manage customer/client relations to ensure ultimate customer satisfaction.

* Ensure digital tools such as but not limited to the Service App are utilised in it’s entirety and automated processes are implemented as per company policy.

* Active engagement in the entire recruitment from application to onboarding and offboarding.

* Comply with current Health & Safety Regulations, Policies including lawful insurance provisions as well as assist in the implementation of new systems.

* Initiate and develop positive solutions to any challenges.

* Adopt a “hands on” approach where required, therefore leading by example.

* Ensure scheduling, wages and budgets are processed correctly and in line with management instruction.

* To be the leader in implementation of new contracts with the support of your line manager.

* Assist in the demobilisation of contract losses and ensure a supportive TUPE transfer process with to new supplier ensuring the employees experience is uncompromised.

* In the absence of your line manager to oversee key functions such as month end wages, invoicing meetings & escalate any matters to the senior team where a reasonable solution cannot be reached.

* Assist in implementation of new quality and contractual systems.

Candidate requirements

* At least 5 years of experience in managing people

* Thorough knowledge and competence of O365

* A comprehensive understanding of the facilities services industry is of advantage

* Able to manage and control budgets

What’s in it for you?

* Competitive salary range of £52,000 + Bonus.

* Opportunity to work with a market-leading facilities services business.

* Career growth and development prospects

If you are a proactive, results-oriented individual with a passion for maintaining clean and safe environments, we invite you to apply for this exciting Operations Manager position. Join our team and contribute to our mission of delivering excellence in facility services



  • High Wycombe, United Kingdom NTER TALENT Full time

    Senior Operations Manager - FacilitiesHigh Wycombe (Remote)£52,000 + BonusAre you a seasoned professional in the field of cleaning management with a passion for excellence and an eye for detail? Are you ready to take the next step in your career and join a market-leading facilities services business?Our client is a well-established, market-leading...


  • High Wycombe, Buckinghamshire, United Kingdom Highfield Professional Solutions Ltd Full time £75,000

    Join Highfield Professional Solutions Ltd as a Facilities Project Management SpecialistImagine being part of a company that has played a pivotal role in the defence industry for over seven decades.Our organization has recently secured a significant long-term contract aimed at the maintenance and enhancement of the Defence Built Estate in the South East...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Full time

    Facilities Management Client Relationship ManagerLocation: Cressex, Mobile Position (Southern Area)Salary: £35,000 plus company carPosition OverviewWe are looking for a Facilities Management Client Relationship Manager to cultivate robust connections with both external partners and internal teams. The primary aim is to ensure adherence to regulations,...


  • High Wycombe, Buckinghamshire, United Kingdom Sodexo Full time

    Job OverviewSodexo is seeking an experienced and organized General Manager to oversee the operational running of multiple soft service functions in Buckinghamshire.The ideal candidate will have extensive experience in soft facilities management, particularly high-volume contract catering, and a strong understanding of the military sector.Key responsibilities...


  • High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    Facilities Management Account ExecutiveLocation: Cressex, Mobile Position (Southern Region)Salary: £35,000 plus company vehicleOverview of the RoleThe primary goal of the Facilities Management Account Executive is to cultivate strong collaborative relationships with external partners and internal teams. This role is crucial in ensuring that Biffa maintains...

  • Facility Manager

    3 weeks ago


    High Wycombe, Buckinghamshire, United Kingdom Sonatec Global Recruitment Full time

    Company Overview:Sonatec Global Recruitment is proud to partner with a leading international organization in the Chemical sector, specializing in Flavourings and Fragrances.Position Summary:We are currently in search of a dedicated Plant Manager to oversee a critical manufacturing facility. This role presents a remarkable opportunity for professionals...


  • High Wycombe, Buckinghamshire, United Kingdom NTER TALENT Full time £52,000

    Position OverviewRole: Senior Operations Manager - FacilitiesCompany: NTER TALENTSalary: £52,000 + BonusAre you an experienced leader in the realm of facilities management with a commitment to quality and a keen attention to detail? This is an opportunity to elevate your career within a prominent facilities services organization.About UsNTER TALENT is a...


  • High Wycombe, Buckinghamshire, United Kingdom Sodexo Full time

    Job OverviewSodexo is seeking a highly organized and conscientious General Manager to oversee the operational running of multiple soft service functions in Buckinghamshire.The ideal candidate will have extensive experience in soft facilities management, particularly high-volume contract catering, and a strong understanding of the military sector.Key...


  • High Wycombe, Buckinghamshire, United Kingdom BGIS Full time

    About BGISAt BGIS, we are a leading provider of facilities management services, committed to delivering exceptional support to our clients. Our innovative approach and shared service function, the Gateway, enable us to provide best-in-class services and foster exceptional career progression for our professionals.Job SummaryWe are seeking an experienced and...


  • High Wycombe, Buckinghamshire, United Kingdom CPI Selection Full time

    Job OverviewAre you a dedicated and motivated professional with a background in facilities management or project coordination?CPI Selection is a prominent and forward-thinking marketing firm, located in a vibrant area, known for crafting insightful, creative, and technologically advanced retail solutions for some of the most recognized global brands. They...


  • High Wycombe, Buckinghamshire, United Kingdom CPI Selection Full time

    Job OverviewAre you an organized and motivated professional with a background in facilities management or project coordination?CPI Selection is a prominent and forward-thinking marketing firm, recognized for its innovative approach in delivering insightful and technologically advanced retail solutions for top-tier global brands. They have established a...


  • High Wycombe, Buckinghamshire, United Kingdom CPI Selection Full time £40,000 - £45,000

    Are you a motivated and detail-oriented professional with a background in facilities management or project oversight? CPI Selection is a prominent and forward-thinking marketing firm, renowned for delivering insightful, creative, and technologically advanced retail solutions for some of the most prestigious global brands. In light of their ongoing success...


  • High Wycombe, Buckinghamshire, United Kingdom One Retail Full time

    About the RoleWe are seeking a highly skilled and dedicated Facilities Assistant to join our team at One Retail. As a key member of our facilities team, you will play a vital role in maintaining a high standard of facility management and ensuring the smooth operation of our facilities.Key ResponsibilitiesFacility Maintenance: Undertake minor repairs and...

  • Facilities Supervisor

    3 weeks ago


    High Wycombe, Buckinghamshire, United Kingdom Future Engineering Full time

    Position OverviewFacilities SupervisorHigh WycombeCompetitive Salary + Career Advancement + Specialized Training + Flexible Hours + Retirement Benefits + Comprehensive PackageEmbrace a facilities supervisor position that allows you to create a significant impact and introduce your innovative concepts. This is an ideal opportunity for those aiming to oversee...


  • High Wycombe, Buckinghamshire, United Kingdom BGIS Full time

    About BGIS:BGIS is a premier facilities management organization dedicated to providing exceptional service and ensuring adherence to regulations for our clients. We are expanding our operations and enhancing our market presence.Position Overview:The Compliance Specialist will play a crucial role in overseeing the precision and regulatory adherence of our...


  • High Wycombe, Buckinghamshire, United Kingdom The Extracare Charitable Trust ta Extracare Ltd Full time

    About the RoleThe Extracare Charitable Trust t/a Extracare Ltd is seeking a skilled Facilities Maintenance Assistant to join our team. As a key member of our facilities management team, you will play a vital role in ensuring the smooth operation of our facilities.Key ResponsibilitiesProvide maintenance and repair services to our facilities, ensuring a safe...


  • High Wycombe, Buckinghamshire, United Kingdom BGIS Full time

    About BGIS:BGIS is a premier facilities management organization dedicated to providing exceptional service and ensuring adherence to standards for our clients. We are expanding our operations to enhance our market presence.Position Overview:The Compliance Specialist will play a crucial role in overseeing the precision and regulatory adherence of our...

  • Contract Manager

    1 day ago


    High Wycombe, Buckinghamshire, United Kingdom JMC Legal Recruitment Full time

    Legal Tech Contracts Manager | Financial Services ExpertThis leading financial services and AI-driven company is seeking an experienced Technology and Legal Specialist to join their team.This role offers the chance to work closely with both the Finance and Legal teams, managing a wide range of legal matters and driving the company's legal tech...


  • High Wycombe, United Kingdom One Retail Full time

    Facilities Assistant - High Wycombe We're currently recruiting a dedicated Domestic Assistant Zero Hours to help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week. As a Facilities Assistant, you will use your skills to maintain a high standard of facility management with the wider...


  • High Wycombe, Buckinghamshire, United Kingdom JLL Full time

    JLL empowers you to shape a brighter way . Our team at JLL and JLL Technologies is dedicated to transforming the real estate landscape for a sustainable future by integrating top-tier services, consultancy, and technology for our clients. We are focused on attracting the most skilled and talented individuals, enabling them to flourish, develop rewarding...