Female Service Manager

2 months ago

Camden Town, United Kingdom Central Recruitment Services Ltd Full time

Central is currently recruiting for a female only Service Manager, to work in the Camden area. The female only service is an 11 bed hostel providing support to women with backgrounds of homelessness, rough sleeping and complex needs.

The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 10AM - 6PM. Temporary cover is required for approximately 3 months, with the possibility of extension. The pay rate is £19.68 per hour, with £2.38 holiday pay, totalling £22.06 per hour.

In this position, you will be required to:

* Manage 5 Project Workers and 1 Senior Worker; providing effective line management, supervision, training and development opportunities, overseeing staff recruitment and rota management

* Actively direct team members in their day-to-day work to ensure that service users receive a consistent, high quality and responsive service

* Ensure that each client/resident has an individual package of support with an up to date support plan, risk and needs assessment and regular key working

* Ensure the service is provided in line with the service specification and is responsive to the priorities of the local authority and commissioners

* Oversee referrals ensuring they meet criteria and that referral agencies are aware of the projects and their selection criteria

* Ensure that residents are prepared for move on to step down supported housing projects, social housing, or the Private Rented Sector as appropriate to their individual situation (28 day turn around)

* Ensure that all organisational, commissioning and statutory monitoring and reporting is completed fully and accurately, and meets set deadlines

* Work closely in partnership with the RSM and Pathway Psychologist to work with the treatment (substance, mental health and primary health) services in the borough to ensure clients are well informed about and able to access the services they need

* Ensure the property is maintained to a high standard and that effective systems are in place to ensure all areas of housing management are efficient and offer value for money, with voids kept to a minimum and rental income maximised

* Ensure that social inclusion and recovery is promoted within the project through a range of initiatives that ensures clients have access to harm reduction, recovery and relapse prevention support, income maximisation, meaningful use of time activities, education, training and volunteering opportunities as well as health improvement initiatives

* Contribute to the preparation of the annual service budget, forecasts, rent setting and other processes as required

To apply for this role, you must have:

* Experience working with women and VAWG along with knowledge of substance use, mental health and associated legislation

* Experience managing and supervising staff, leading by example and achieving results

* Expertise in the provision of a Bio- psychosocially informed Environment for vulnerable adults with complex needs that incorporates effective strengths and needs assessment, support planning, goal setting and advocacy

* Ability to plan, monitor and evaluate services, to ensure that they are responsive and relevant and to implement and manage change if required.

* Experience of managing complex and difficult situations, achieving resolution and customer satisfaction.

* Understanding of Tenancy Management in relation to varied tenure types

* Have strong networking skills and proven ability to build positive working relationships with internal and external stakeholders.

* A level of numeracy, literacy and comprehension to contribute to budget setting and to monitor expenditure, write reports and review, analyse and extrapolate from written information.

Please note; this role is female only. Gender is considered to be a genuine occupational requirement - Equality Act 2010.

Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

* Current valid right to work in the UK

* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £50)

* Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

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