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Senior Resident Advisor
2 months ago
Senior Resident Advisor / Manager - Property Sector
West Sussex - commutable from locations along the M23 corridor, also Horsham, Crawley, Brighton and surrounding areas.
30-34k DOE + bonus potential
Synced are currently supporting a client operating in the property management sector to recruit a Senior Resident Advisor / Manager.
This is a perfect role for someone looking for their first management position, the company offers plenty of support from a regional and central services level & plenty of training and development.
If you are in a senior customer facing role, for example - FOH TL, Deputy Manager, Senior Resident Host/Advisor etc - in any one of the following sectors and craving that next challenge - this is perfect for you
Sectors we are interested in - PBSA, Residential, BTR, CoLiving, CoWorking, Hotels, Leisure, Hospitality or Retail.
This role is all about being the face of the building, nurturing tenant relationships and providing an amazing residence experience
Responsibilities:
* Face to face resident interaction, building a good relationship and rapport with tenants ensuring they love their 'home'
* Conducting viewings
* Undertaking pre-let inspections and scheduled inspections
* Customer service & Customer journey
* Resident care, engagement and satisfaction
* Management of social media channels for the building (you can be as creative as you like)
* Sales & Marketing activities e.g. site tours, events, membership, leasing and renewals
* Building management tasks e.g. compliance, H&S and working with maintenance
* Building administration & Coordination e.g. tenancy, lease, contractor liaison
Essential skills/experience -
* Warm & friendly, approachable, professional and have an incredible, never ending passion for customer service/journey
* Client/customer facing customer service experience
* Willing to take on a new challenge
* Willing to learn and get stuck in
Desirable skills/experience -
* Experience of sales / lettings a real advantage
* Any exposure to building / facilities management e.g. H&S, fire safety
This is a great opportunity for someone who is looking to develop their career within an expanding company with big plans
Synced are supporting the client as an external talent partner