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Customer Fulfilment Analyst

3 months ago

Frimley Green, United Kingdom Randstad Delivery Full time

Job Title: - Customer Fulfilment Analyst

Job type: On going contract

Salary: £28,000 P/A-30,000 P/A

Location: Frimley Green Rd, Camberley GU16 7AJ, United Kingdom

Working mode: 1 day a week from home and half day Friday (finish at 1pm)

Function: EMEA Shared Service Centre (SSC) - Customer Supply Chain - Export

About the role

Reporting to the Export Manager this role will be to provide a professional service to internal customers and to be responsible for all aspects of Administrative tasks for export order management. You will ensure that the company service level targets are met and managing compliance (Export Documentation)

About the Team/Department

The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers). The Export team specifically deal with order management for countries that are supplied through our distributor model

Responsibilities:

Accountable for all aspects of admin tasks for Export Markets, looking after loading plans, Sales orders in the system, Export shipments and documentation, liaise with stakeholders (transportation, sources etc) to ensure timely process of orders/shipments
To work with other members of the CF Export Team and lead to provide outstanding service to all distributors within a specific region
Accountable for maximizing Value fill level in line with departmental targets
To professionally manage stock allocations, liaison with Supply FG, Logistics, LSPs, Sources, and communication to other internal and external stakeholders
Ensure the accurate and timely processing of orders through local Sales interfaces and processing of orders following Loading Plans, rework of orders based on container splits and all documentation relatedExperience you'll bring:

Fluency in English both spoken and written, and ideally fluency in French would be an advantage
Previous experience in an Import & Export Customer Services environment. Ideally this would include order management and import/export documentation as well as Supply
Strong Microsoft Excel skills
Data/order entry experienceBehaviors you'll need:

Ability to work on own initiative and multi-task
Ability to work under pressure and have a high attention to detail
Ability to meet challenging deadlines and to solve last minute problems
Process efficiency optimization mindsetWhat's in it for you?

Competitive pay & benefits incl Profit Share
Flexible starting and finishing times + 4.5 day working week
33 days annual leave including public holidays due to supporting European countries
Pension, Life cover & Health Insurance
Shuttle bus service from local train stations, EV Charging points + Cycle to work scheme
Free onsite Gym with free classesRandstad Business Support is acting as an Employment Business in relation to this vacancy