Compliance Administrator

1 week ago


Glasgow, United Kingdom Anderson Knight Full time

Anderson Knight are pleased to be working with a financial services company based in Glasgow. They're looking to recruit a compliance administrator to join heir Legal Team.
Key Responsibilities:
As a Compliance Administrator, you will play a pivotal role in ensuring adherence to regulatory standards and maintaining customer satisfaction. Your responsibilities will include:
* Logging and managing CMC complaints and customer commission complaints in accordance with company procedures and standards.
* Proactively managing team shared inboxes to ensure queries and complaints are logged or directed correctly, following FCA guidelines.
* Delivering professional and efficient service to both internal and external customers, embodying values to foster strong relationships within the organisation.
* Communicating with third parties and customers via email and telephone to gather necessary information.
* Providing support for wider Compliance Team activities as needed.
Essential Experience:
* Attention to detail
* Strong communication skills
* Experience using Microsoft applications
* Ideally worked in Financial Services before



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