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Service Manager
2 months ago
Are you an experienced Service Manager with a background in Main Dealerships?
Our client is seeking a dynamic and proactive individual to join their team. As the Service Manager, you’ll play a crucial role in the day-to-day operations, ensuring smooth workflow, exceptional customer service, and efficient workshop management.
The company is a leading automotive specialist in the North East of England. Its enviable list of customers ranges from fleets to main dealers, who outsource to them for specialist repairs that they are unable to carry out themselves. With over 50 years of trading, it holds a number of IMI and manufacturer accreditations.
The company will offer you a salary of £40k+. Monday to Friday working only (8am - 5.30pm).
Key Responsibilities:
* Team Leadership: Manage a team of technicians, workshop controllers, and front-of-house staff.
* Quality Control: Oversee workshop job allocation, ensuring high standards of workmanship.
* Parts Management: Coordinate parts ordering, stock control, and inventory management.
* Customer Relations: Provide excellent customer service, resolving any issues promptly.
* Business Cover: Step in when Directors are unavailable, maintaining business continuity.
Requirements:
* Main Dealer Experience: Previous experience in a Main Dealership is essential.
* Leadership Skills: Ability to lead and motivate a team effectively.
* Organisational Skills: Strong organisational and multitasking abilities.
* Customer Focus: Passion for delivering exceptional service to customers.
* Technical Knowledge: Familiarity with automotive repair processes and parts.
If you want to be a Service Manager with a highly successful automotive specialist, please apply and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, will be in touch.
JSL - Recruitment...The right way.
Specialists in:
* Automotive Aftermarket Recruitment
* Sales and Marketing Recruitment
* Senior Appointments and Executive Search