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Account Executive

4 months ago

Poole, United Kingdom Team Jobs - Commercial Full time

Teamjobs are on the lookout for passionate and upbeat Account Executives to join a client of ours, based in Poole. The perfect candidate will be confident on the phone and love building long lasting relationships.

Full time - Permanent

Monday - Friday 8am - 5pm

£26,000 per annum + bonus scheme

25 days annual leave + bank holidays

Pension + Death in Service scheme

Free Parking Onsite

Responsibilities:

Manage your own portfolio of accounts and make outbound calls to check in on their needs, provide support and nurture relationships to retain repeat business.
Identify opportunities to upsell and cross-sell products based on the customer's purchase history and needs.
Prepare regular reports on call activities, customer feedback, and sales outcomes for management review.
Using K8 Sales Order to process orders/purchases for customers and regularly update regarding delivery information and resolve any issues that may arise.
Provide expert advice and guidance on the company's products, helping customers make informed purchasing decisions.
Work closely with different departments to ensure a streamlined sales process.
Address and resolve any issues or complaints that customers may have, ensuring a high level of customer satisfaction.
Maintain accurate and up-to-date records of customer interactions in the company's CRM system.
Initiate calls to remind customers about reordering supplies, upcoming promotions, or seasonal product needs.

What we require from you:

Previous experience within a sales/customer service role over the phone.
Proficient using IT systems (K8 and Phocus software experience is beneficial)
Demonstrate the ability to persevere through challenges and maintain a positive, never-give-up attitude.
Proven ability to manage your own workload efficiently while maintaining a high level of attention to detail.

INDCP