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    Hounslow, United Kingdom Streamline Search Full time

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    3 months ago

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    1 week ago

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    3 months ago

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    1 week ago

    Hounslow, United Kingdom Streamline Search Full time

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  • Air freight Import Specialist

    3 weeks ago

    Hounslow, UK, West London, United Kingdom DP World Full time

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Freight Operations Executive

2 months ago

Hounslow, United Kingdom Logix Recruitment Limited Full time

Our client, is a small but very busy Freight Forwarder based in Hounslow. They are looking to recruit an experienced Operator covering predominately Air Freight Imports and Exports.

General Operational Duties

* Maintain the day to day allocated freight workload

* Prepare, handle, and process all relevant documentation

* Track & trace cargo, update company online web facilities

* Liaise with carriers, partner agents & other parties to ensure information is up to date & correct.

* Arrange collections, deliveries with hauliers, agents & other parties

* Produce accurate and timely client billing

* Assist road freight and other modes as required

* Complete Customs Entry using current software in operation

* Responsible for Customer service for selected Customers to include all means of correspondence, problem resolution and visits as and when required

* Update agents/customers regarding shipment status

* Resolve customer claims and delivery shortages

* Quote existing customers and agents on sea and air consignments as required

* Collaborate with Sales department as required

* Give close attention & support to new customers

* Collate sales information on prospective customers to be passed onto Sales department

* Help develop good relations with overseas partner agents

* Ensure accounts queries are processed within required times

Requirements

* 5 years + previous experience within the Shipping / Freight industry

* Air Freight Import / Export Operational experience

* Experience within road and sea is an advantage but not essential

* Excellent customer service and attention to detail skills