Product Support Engineer

2 months ago

Slough, United Kingdom BeTechnology Group Full time

Systems Engineer / Engineering Product Support - £50,000 - Slough (Hybrid - 4 days onsite)

Are you ready to take flight in your career? We are on the hunt for dynamic Systems Engineers to join my cleint's elite team and drive the development of revolutionary ground software. This is your chance to soar in a fast-paced, innovative environment where your skills will make a tangible impact for the future

Role Overview:

As a Systems Engineer, you'll be at the heart of our product development, guiding projects from inception through to production. You'll craft test objectives, develop robust test strategies, and design automated test plans seamlessly integrated with our CI/CD pipeline. Your expertise will be pivotal in ensuring our software transitions smoothly into production and excels in real-world applications.

What You'll Do:

Lead Software Transition: Guide our cutting-edge software from development through to production, ensuring a flawless entry into service and tackling any field issues with OEMs/customers.
Technical Support: Be the go-to expert, providing top-notch technical support, troubleshooting customer issues, diagnosing problems, and delivering innovative solutions.
Training & Workshops: Lead and participate in internal and customer-facing training sessions and workshops, sharing your expertise and knowledge.
Project Leadership: Take charge of small to medium-sized projects as the Technical Lead, steering them to success.
Product Requirements: Translate complex product requirements into actionable User Stories, ensuring clarity and precision.
Engineering Excellence: Lead Engineering Trade Studies and Design Reviews, driving continuous improvement and innovation.
Automated Testing: Design and implement automated test procedures that set industry standards.
Project Management: Assist the Program Manager in crafting project schedules and managing costs, ensuring projects are delivered on time and within budget.
Continuous Improvement: Provide valuable feedback to the Product Team, driving ongoing product enhancements and innovations.Who You Are:

You hold a Bachelor's degree in a STEM discipline with at least 2-3 years of experience in Systems Engineering or a related field in the Avionics, Aircraft, and/or Aerospace Defence Industry. An equivalent combination of education and experience will also be considered.

Your Skills and Abilities:

Programming Proficiency: Expertise in Python or other programming languages.
Office Mastery: Advanced knowledge of Microsoft Office tools: Outlook, Word, Excel, PowerPoint, Project, and Visio.
Automated Solutions: Proven experience in designing automated solutions using Python.
Technical Knowledge: Solid understanding of Design Partitioning, Digital Communication, and Software Structures.
Agile Acumen: Familiarity with Agile frameworks.
AWS Knowledge: Experience with AWS is a plus.Your Key Competencies:

Big Picture Thinker: Understand and navigate the interconnected aspects of the organisation.
Test Design Guru: Design and develop top-tier test programs and plans.
Data Analyst: Collect, organise, synthesise, and analyse data to draw insightful conclusions and recommendations.
Collaborative Team Player: Work effectively and cooperatively with others, building strong, productive relationships.
Effective Communicator: Clearly convey information and ideas, engaging your audience and ensuring comprehension.
Customer-Centric: Prioritise and address customer needs, building lasting, productive relationships.
Diversity Advocate: Promote a harassment-free environment and demonstrate knowledge of EEO policy.
Reliable & Independent: Handle projects independently, delivering high-quality work with minimal supervision.
Innovative Problem Solver: Propose and implement solutions that enhance testing efficiency and reduce testing time.Why Join Us?

This is your chance to work on groundbreaking projects that are shaping the future If you're passionate about technology, thrive in a collaborative environment, and are eager to tackle new challenges, we want to hear from you

Apply now and let your career take flight with us

Keywords: Systems Engineer, Engineering Product Support, Product Support, Python, Agile, AWS, Automation Testing, Automated Testing, Product Development.

BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy

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