Technical Administrator

3 weeks ago

Hedge End, United Kingdom Connect It Utility Services Limited Full time

Established in 2001, Connect it Utility Services is a leading provider of multi-utility connections in the UK. With a commitment to delivering excellence in utility services, we specialize in electric, water and gas infrastructure for residential, commercial, and industrial developments as well as projects for network operators and commercial EV charging installs. Our comprehensive services cover everything from design to installation, ensuring reliable utility connections for our clients nationwide.

Working in our technical team and office based, could you be our Technical Administrator for EV Charging operations?

You will be responsible providing administrative support to ensure the smooth delivery of Connect it Utility Services EVC operations. Primarily covering the energisation processes, you’ll support our operational and technical staff by ensuring key paperwork is submitted in line with company processes.

Key skills:

* Creating design instruction packs and liaising with the design team.

* Completing office paperwork and processing payments and variations.

* Utilise systems to ensure information is accurate.

* Collaborate with colleagues, clients and stakeholders by phone, emails and meetings.

* Obtain and issue plans and drawings.

* Tracking and managing designs / approvals.

* Attending internal / external meetings.

* Requesting highway plans and land registry maps.

* Creating sign / lock packs for substations and issuing to the delivery teams.

* Creating and managing change notices alongside the commercial team.

* Requesting / issuing supply and meter point administration numbers (MPANs).

* Managing Connection Agreements.

* Upload documents to Salesforce / internal systems.

* Managing substation orders.

Qualifications and experience:

* Strong organisational skills.

* Strong administrative and IT skills.

* Be familiar with using a database and CRM systems to manage data.

* Confident in interpreting plans/drawings and documentation.

* A strong attention to detail to ensure that systems run seamlessly.

* Time management skills that allow effective prioritisation.

* Strong verbal and written communication.

* Ability to build working relationships at all levels.

* A can-do attitude that will support other tasks as the business develops.

Additional:

* Good working knowledge of Microsoft Office

* Knowledge of CRM systems, e.g. Salesforce.

* Educated to A-level or equivalent as a minimum.

* Experience working within a similar technical, administrative role preferably within the utility / developer industry.

* Strong customer service ethic.

* A can-do attitude that will support other tasks as the business develops.

* 35 working hours per week with flexible working and a great place to work.

Connect it is an equal opportunities employer, and we value diversity and promote equality across our business. We welcome applications from all sections of society and are always happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

By submitting your application for this position, you are authorising your personal information to be treated in accordance with GDPR. All information submitted to us in relation to your application will be stored confidentially and will only be used in accordance with the Connect it Privacy Policy

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