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Customer Support Executive
3 months ago
Do you love providing amazing customer service? Our fantastic client are on the lookout for a dedicated customer service and administration team player to join their them.
Main duties and responsibilities with the Customer Support Executive will include:
Daily management of the assigned customers, entering orders onto the system ensuring they scheduled in a timely manner
Liaising with the Sales team
Monitor orders and verify deliveries
Build excellent relationship with the customers
Provide product knowledge
Update on orders and contracts
Providing customer support and ensure resolution for any queries or complaints
Providing support to the Sales team
Any adhoc admin duties to support where necessary
To be considered the Customer Support Executive:
Have a passion for providing exceptional customer service
Use of inhouse systems, SAP or accounts systems would be highly beneficial
Have strong MS office package skills
Excellent communicator
Have customer experience
In return my client offers a stunning new office working environment in a role which offers the opportunity to support in a varied role. Apply now for the opportunity to be considered for this fantastic team and company
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