Resource Coordinator
1 month ago
Resource Coordinator
Cantello Tayler Recruitment are currently recruiting for a Resource Coordinator to join our client based in Egham.
The successful Resource Coordinator will be responsible for:
* Dispatching and controlling efficient schedules for all engineers
* Ensuring all engineers are logged in to resource management and on target
* Liaising/chasing engineers throughout the day regarding SLA's
* Updating CRM
* Providing first point of contact for scheduling support
* Assisting with retrieving engineer Service Reports
* Ensuring performance targets are achieved and SLA's are met
The Resource Coordinator will have:
* Experience of incident-based ticketing systems
* Experience of CRM systems
* Experience of SAP
* Experience of working in an AV / VC technology arena
* Previous Customer Service experience
If this Resource Coordinator role is of interest to you please click apply or contact Charlotte Harding in our Egham office
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