Resource Coordinator

1 month ago


Egham, United Kingdom Cantello Tayler Recruitment Full time

Resource Coordinator

Cantello Tayler Recruitment are currently recruiting for a Resource Coordinator to join our client based in Egham.

The successful Resource Coordinator will be responsible for:
* Dispatching and controlling efficient schedules for all engineers
* Ensuring all engineers are logged in to resource management and on target
* Liaising/chasing engineers throughout the day regarding SLA's
* Updating CRM
* Providing first point of contact for scheduling support
* Assisting with retrieving engineer Service Reports
* Ensuring performance targets are achieved and SLA's are met

The Resource Coordinator will have:
* Experience of incident-based ticketing systems
* Experience of CRM systems
* Experience of SAP
* Experience of working in an AV / VC technology arena
* Previous Customer Service experience

If this Resource Coordinator role is of interest to you please click apply or contact Charlotte Harding in our Egham office


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