CRM Systems Support

4 weeks ago


Northampton, United Kingdom Advancing People Full time

Do you have experience as a CRM Systems Support Specialist?

Would you like a competitive salary that offers a bonus on top?

Read on

Duties and responsibilities:-

Handling and resolving general CRM and auxiliary systems support queries for the wider business.
Forming a thorough understanding of existing system functionality including CRM Workflows, Functions and Schedules.
Applying an understanding of the business processes when approaching development and support tasks.
Handling and resolving general IT queries in the business related to our internal CRM system, Telephony and the Office 365 suite.
Liaising with co-workers to assess and understand queries thoroughly before escalating to the Technical Manager.
Ensuring the day-to-day CRM processes are being executed and followed by users.
Reviewing existing functionality and business processes to identify areas of improvement.
Reviewing data analytics through reporting software to identify false/missing data trends.
Setting up new users onto a variety of systems, this includes:
Creating and managing users and permissions in the CRM, Telephony Service, Office 365 and any other third party applications as required.The candidate should:

Have excellent attention to detail.
Be comfortable in a fast-paced environment.
Be proactive in identifying the needs of the sales team and wider business.
Be an excellent problem solver, able to investigate issues and form logical solutions.
Have experience in supporting CRM systems (Zoho preferable but not essential).
Have an in-depth knowledge and understanding of CRM Systems including CRM Structure, Automation Workflows and Customer Journeys (Zoho preferable but not essential).
Have experience in providing technical support to a team.
Have an ability to prioritise and manage their tasks efficiently.
Have some demonstrable basic coding knowledge in HTML, CSS & JavaScript (to provide support on CRM functions).Renumeration / Benefits:

Salary range - £30k - £32k dependant on experience.
Discretionary generous annual bonus package - typically 5 - 15% of annual salary.
28 days holiday inc. bank holidays.
Pension contribution.Advancing People - The Recruitment Specialist

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency


  • CRM Administrator

    4 weeks ago


    Northampton, United Kingdom Ashdown Group Full time

    This is an exciting opportunity for a CRM Support Administrator to join a leading finance firm in the Northampton area. This role is paying £32,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM systemsupporting a large number of internal users across Sales & Marketing. The ideal candidate with...


  • Northampton, United Kingdom Lorien Full time

    **Lorien are currently looking for a Account Support Admin to work for a leading IT Service provider on a permanent basis. This will be a remote based position with a salary of £25000 per annum.** To provide administrative support to the Account Managers and customers daily. To work closely with other departments within the organization. To establish close...


  • Northampton, United Kingdom Barchester Healthcare Full time

    FTC- 12-18 months. To support our transformational digital strategy the Learning and Development team have an exciting new role for a Digital Systems Trainer to join the Barchester family. The Digital Systems Trainer role is a new post to implement Barchesters digital transformation projects, including e-care planning, electronic rostering, CRM and HRIS...


  • Northampton, United Kingdom St Andrew's Healthcare Full time

    **Fixed Term Contract until 31st December 2023** The role forms part of the HR Systems and projects team providing systems support activity, supporting management information, system development resulting from change and systems support related to the HR work cycle. The HR Systems team supports all aspectsof HR systems delivery including SAP HR,...


  • Northampton, Northamptonshire, United Kingdom Nexus Jobs Limited Full time

    You will have a degree in Computer Sciences with additional TOGAF or equivalent certifications. Must have technical working knowledge of NetSuite OneWorld Financials platform, including relevant NetSuite certifications. Multiple Finance ERP systems implementations - in complex Regional or global brown-field environments. Experience of full software...

  • Project Co Ordinator

    1 month ago


    Northampton, United Kingdom Jumar Solutions Full time

    **Project Co Ordinator / PMO (CRM, Change Management, BA)**: **Project Coordinator (PMO)** An accomplished, UK based Project Co Ordinator is required for a 9 month FTC to cover maternity leave - ASAP start. The location will be Northampton/remote working - travel as required. This is a Project Co-Ordinator role working as part of a collaborative team -...

  • Finance Systems

    1 month ago


    Northampton, Northamptonshire, United Kingdom Jas Gujral Full time

    ERP Finance Systems Project Manager Our Client is looking to recruit a Qualified Accountant with ACCA with experience of working with and implementing multiple finance ERP systems globally Qualified Accountant with 3-5 years finance operations experience. Developing business case proposals, delivery full lifecycle management, user testing & training,...

  • Systems Administrator

    4 weeks ago


    Northampton, United Kingdom Avery Healthcare Full time

    Avery Healthcare is a leading aged care provider in the United Kingdom with a network of 100 homes dedicated to providing high-quality care and support to the elderly. Our commitment to excellence, compassion, and innovation in aged care services sets us apart in the industry. As we continue to grow, we are seeking a System Administrator to manage and...


  • Northampton, Northamptonshire, United Kingdom Nexus Jobs Limited Full time

    Job Description ERP Finance Systems Project Manager Our Client is looking to recruit a Qualified Accountant with ACCA with experience of working with and implementing multiple finance ERP systems globally Qualified Accountant with 3-5 years finance operations experience. Developing business case proposals, delivery full lifecycle management, user...


  • Northampton, Northamptonshire, United Kingdom Jas Gujral Full time

    ERP Finance Systems Project Manager Our Client is looking to recruit a Qualified Accountant with ACCA with experience of working with and implementing multiple finance ERP systems globally Qualified Accountant with 3-5 years finance operations experience. Developing business case proposals, delivery full lifecycle management, user testing & training, and...


  • Northampton, United Kingdom Pytec IT Recruitment Full time

    1st Line Support Analyst Got a year two of 1st line support experience under your belt? Know your Exchange/365, Active Directory and Windows Server yet want to broaden into other areas like databases, CRMs, networks and backup solutions, as well as project work in the future? Perhapsyou feel you’ve gone as far as you can, want a bigger (or smaller)...


  • Northampton, Northamptonshire, United Kingdom Advancing People Full time

    This is an excellent opportunity for an experienced Applications Developer. Not only is this role offering a competitive salary, it also offers a yearly bonus of between 5-15% of your salaryResponsible for:Building CRM 'Widgets' using HTML, CSS and JavaScript.Software Development on Zoho CRM in Zoho's native language 'Deluge' (prior experience with Deluge...

  • Customer Service

    4 weeks ago


    Northampton, United Kingdom RecruitmentRevolution.com Full time

    _We are a design led business. We believe in challenging the boundaries of light and exploring innovative ways to master it. There are more than a thousand people working around the world dedicated to fulfilling our vision to provide our customers withthe best lighting solutions imaginable._ - If you have experience within a customer facing service role with...


  • Northampton, United Kingdom CareerBliss Full time

    About The JobInterview Date: 24 May 2024The University of Northamptons Senior Systems Engineer has responsibility for managing and supporting the backend infrastructure services for the university.The post holder will work with university staff, the Executive, and IT subject matter experts to maintain the infrastructure and continually improve the systems...


  • Northampton, United Kingdom CareerBliss Full time

    About The JobInterview Date: 30 May 2024The University of Northamptons Senior Systems Engineer has responsibility for managing and supporting the backend infrastructure services for the university.The post holder will work with university staff, the Executive, and IT subject matter experts to maintain the infrastructure and continually improve the systems...


  • Northampton, United Kingdom GXO Logistics Full time

    GXO Logistics Supply Chain Inc. Here at GXO we have an opportunity for a **Systems Manager (Finance)** to join our team in Northampton with responsibility for our **PTP (Purchasing to Payment)** systems.This includes owning future project roll outs with additional external resource, ensuring current functionality is working and looking for process...


  • Northampton, United Kingdom The University of Northampton Full time

    About The JobInterview Date: 24 May 2024The University of Northamptons Senior Systems Engineer has responsibility for managing and supporting the backend infrastructure services for the university.The post holder will work with university staff, the Executive, and IT subject matter experts to maintain the infrastructure and continually improve the systems...


  • Northampton, United Kingdom The University of Northampton Full time

    About The JobInterview Date: 30 May 2024The University of Northamptons Senior Systems Engineer has responsibility for managing and supporting the backend infrastructure services for the university.The post holder will work with university staff, the Executive, and IT subject matter experts to maintain the infrastructure and continually improve the systems...


  • Northampton, United Kingdom THE UNIVERSITY OF NORTHAMPTON Full time

    About The JobSubmit your CV and any additional required information after you have read this description by clicking on the application button.Interview Date: 30 May 2024The University of Northamptons Senior Systems Engineer has responsibility for managing and supporting the backend infrastructure services for the university.The post holder will work with...


  • Northampton, United Kingdom Robert Half Full time

    Robert Half are working exclusively to recruit for a not-for-profit organisation which provides the local community with accessible facilities as well as promote and inspire active lifestyles. The Financial Systems Accountant is essential to design and implementsystems and procedures to ensure efficient and effective accounting of financial transactions and...