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Client Support Executive

2 months ago

Bury, United Kingdom The Talent Crowd Full time

We are currently working with one of our long standing clients in the Bury location to assist with the recruitment of a Client Support Executive.  You will be working within a busy sales and customer service environment delivering high quality service.  The main purpose of the job is to support the growth strategy in the division by identifying and capitalising on opportunities to increase levels of business and servicing the clients needs in line with contractual commitments.

My client has a strong reputation in the industry and corporate sectors.  They are proudly recognised as a 3* World Class best company to work for, ranked 3rd in the Business Services Sector.  Additionally, they are among the top 25 employers in the North West region, which is further exemplified with their Gold status Investors in People and We Invest Well-being.

Key Responsibilities:

Managing Key Customer Relationships with an objective to make them ambassadors and promoters of the company and their products
Provide direction and support for the customers throughout the quote, order and delivery process
Administer quotations where necessary, demonstrating impeccable attention to detail and adhering to specific processes required for each client
Meet agreed SLA's ensuring that accountability is taken at all stages of the process within the required timescales and actions are delivered to high standard
Providing administrative support for all new and existing customers
Skills and Experience:

Strong communication skills
IT Skills in Microsoft Packages
Excellent Attention to Detail
Proven experience in developing client relationships
Results orientated and self motivated
Flexible and adaptable approach to work
Interested?  Please apply online immediately.  All successful candidates will be contacted within 48 hours of application,

Good Luck with you application