Account Manager- Commercial Buildings

1 month ago


Southwark, United Kingdom Invictus Group Full time

About the Role:

We are seeking an experienced and highly motivated Account Manager to oversee and manage the building services for a prestigious single building. The successful candidate will ensure that all contractual obligations are met, and the highest standards of service delivery are maintained.

Key Responsibilities:

*

Contract Management:

* Oversee and manage all building services contracts, ensuring compliance with terms and conditions.

* Negotiate, renew, and review service contracts to ensure best value and performance.

* Develop and implement contract management strategies to improve service delivery.

*

Service Delivery:

* Ensure all building services (including HVAC, electrical, plumbing) are delivered to the highest standard.

* Monitor and evaluate service providers' performance through regular audits and performance reviews.

* Address and resolve any service delivery issues promptly and effectively.

*

Budget and Financial Management:

* Manage the budget for building services, ensuring cost-effectiveness and value for money.

* Prepare financial reports and forecasts related to building services.

* Approve invoices and ensure all financial records are accurate and up-to-date.

*

Compliance and Safety:

* Ensure all services comply with relevant health, safety, and environmental regulations.

* Conduct regular safety audits and risk assessments.

* Implement and monitor safety protocols to protect occupants and service providers.

*

Stakeholder Management:

* Liaise with building occupants, service providers, and other stakeholders to ensure smooth operation and satisfaction.

* Manage relationships with contractors and suppliers, ensuring effective communication and collaboration.

* Address and resolve any complaints or issues raised by occupants or service providers.

Requirements:

*

Education and Experience:

* Minimum of 5 years of experience in contract management, in a commercial building environment.

* Proven track record of managing building services contracts and service providers.

*

Skills and Abilities:

* Strong negotiation and contract management skills.

* Excellent organizational and project management abilities.

* Strong financial acumen and experience managing budgets.

* Knowledge of health, safety, and environmental regulations



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