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Customer service advisor

3 months ago

Reigate, United Kingdom CMS Recruitment Full time

Customer Service Advisor
Based: Reigate
Permanent, Mon to Fri 8am to 5pm
26 - 28k + Excellent Benefits and optional O/T

Inbound Call Handler required for a large property maintenance specialist looking to expand the existing team due to rapid recent growth. The Customer service Advisor role is a permanent role, full-time Monday to Friday with a flexible start of 0800 to 1700 or 0830 to 1730hrs. For this role, the client are offering a salary of 26-28k per annum plus 20 days holiday plus 8 bank holidays. Experience within a similar role is desirable. there is also an occasional Saturday shift and other optional overtime on evenings and weekends.

Duties of the successful call handler will include:

Taking inbound calls from around 40 customers per day.
Scheduling engineers appointments to carry out repairs and maintenance in domestic properties.
Liaising with the customers on job progress.
Other general administration.The clients office are based near Reigate, Surrey with quick access to the local train station, high street.

Please apply online with an updated CV.

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community