German Speaking Support Analyst

4 weeks ago


Edinburgh, United Kingdom Adecco Full time

German Speaking Support Analyst

6 month initial contract

£185 pd inside IR35 via umbrella

Hybrid working - Edinburgh 2 days pw and remote 3 days pw

This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process:

Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors.
Demonstrates excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly
A very good understanding of the Business Areas supported and associated critical systems in order to understand the impact of outages upon their service.
A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment.
Solid understanding of Microsoft Surface hardware, Office 365 (in German) and BYOD tools used within the EITSS



  • Edinburgh, United Kingdom Adecco Full time

    Job Description German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - Edinburgh 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process: Evidence of dealing with critical...


  • Edinburgh, United Kingdom Adecco Full time

    German Speaking Support Analyst6 month initial contract£185 pd inside IR35 via umbrellaHybrid working - Edinburgh 2 days pw and remote 3 days pwThis role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process:Evidence of dealing with critical issues/complaints in a fair...


  • Edinburgh, United Kingdom Adecco Full time

    German Speaking Support Analyst6 month initial contract£185 pd inside IR35 via umbrellaHybrid working - Edinburgh 2 days pw and remote 3 days pwThis role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process:Evidence of dealing with critical issues/complaints in a fair...


  • Edinburgh, United Kingdom Search Consultancy Full time

    German Speaking Product Support Representative - Fully remote working Search is currently looking for German Speaking Product Support Representative's for a growing global Medical company on a full time permanent basis based in Edinburgh however offering fully remote working. This role will be a fully remote working role with the odd occasion needing to...


  • Edinburgh, United Kingdom Search Consultancy Full time

    German Speaking Product Support Representative - Fully remote working Search is currently looking for German Speaking Product Support Representative's for a growing global Medical company on a full time permanent basis based in Edinburgh however offering fully remote working. This role will be a fully remote working role with the odd occasion needing to...


  • Edinburgh, United Kingdom Search Consultancy Full time

    German Speaking Product Support Representative - Fully remote working Search is currently looking for German Speaking Product Support Representative's for a growing global Medical company on a full time permanent basis based in Edinburgh however offering fully remote working. This role will be a fully remote working role with the odd occasion needing to...

  • IT Training

    3 weeks ago


    Edinburgh, United Kingdom The Adecco Group Full time

    Technology Support Analyst (German Speaking)6 Month Contract (View to become permanent) Leeds Or Edinburgh (flexible working) We are an equal opportunities employer and believe in a diverse workforce offering flexible working where possible. This role is a full-time telephony-based role. Evidence of dealing with critical issues/complaints in a fair and...

  • IT Training

    3 weeks ago


    Edinburgh, United Kingdom The Adecco Group Full time

    Technology Support Analyst (German Speaking)6 Month Contract (View to become permanent) Leeds Or Edinburgh (flexible working) We are an equal opportunities employer and believe in a diverse workforce offering flexible working where possible. This role is a full-time telephony-based role. Evidence of dealing with critical issues/complaints in a fair and...


  • Edinburgh, United Kingdom Meraki Full time

    **Customer Services Opportunity (German Speaking)** Excellent Salary Permanent Edinburgh Meraki Talent’s client is currently looking to hire German speaking customer service professionals into their investment operations/client facing business area based in Edinburgh. Our client is a Global player in the financial services space which services a wide...


  • Edinburgh, United Kingdom Oyster Consultants Full time

    Position: German Speaking Customer Service AdvisorWorking hours: Monday - Friday 08:00am - 5pmLocation: Fountainbridge, Edinburgh.Salary: £25,000Our ClientA leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. Employing...


  • Edinburgh, United Kingdom Oyster Consultants Full time

    Position: German Speaking Customer Service AdvisorWorking hours: Monday - Friday 08:00am - 5pmLocation: Fountainbridge, Edinburgh.Salary: £25,000Our ClientA leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. Employing...


  • Edinburgh, United Kingdom Manpower Full time

    Manpower UK are currently recruiting on behalf of our reputable client who are a global leader within the travel industry for a German speaking Customer Service Adviser. - Assist German and UK customers on enquiries relating to a holiday booking within a vibrant contact centre - Handle clients problems with empathy and patience in a goal-driven environment -...


  • Edinburgh, United Kingdom Adecco Full time

    GERMAN Speaking Administrator |IT Support | Financial Services | EDINBURGH | Office Based | £185/d Inside IR35 | 6 Months Initial Contract | TEMP TO PERM We currently have an exciting opening with our Financial Services client to join their IT Support team. This is an entry level position that could be ideal for a graduate or if you're looking to...


  • Edinburgh, United Kingdom Adecco Full time

    GERMAN Speaking Administrator |IT Support | Financial Services | EDINBURGH | Office Based | £185/d Inside IR35 | 6 Months Initial Contract | TEMP TO PERM We currently have an exciting opening with our Financial Services client to join their IT Support team. This is an entry level position that could be ideal for a graduate or if you're looking to...


  • Edinburgh, United Kingdom Adecco Full time

    GERMAN Speaking Administrator |IT Support | Financial Services | EDINBURGH | Office Based | £185/d Inside IR35 | 6 Months Initial Contract | TEMP TO PERMWe currently have an exciting opening with our Financial Services client to join their IT Support team.This is an entry level position that could be ideal for a graduate or if you're looking to begin a...


  • Edinburgh, United Kingdom Adecco Full time

    GERMAN Speaking Administrator |IT Support | Financial Services | EDINBURGH | Office Based | £185/d Inside IR35 | 6 Months Initial Contract | TEMP TO PERMWe currently have an exciting opening with our Financial Services client to join their IT Support team.This is an entry level position that could be ideal for a graduate or if you're looking to begin a...


  • Edinburgh, United Kingdom Adecco Full time

    GERMAN Speaking Administrator |IT Support | Financial Services | EDINBURGH | Office Based | £185/d Inside IR35 | 6 Months Initial Contract | TEMP TO PERMWe currently have an exciting opening with our Financial Services client to join their IT Support team.This is an entry level position that could be ideal for a graduate or if you're looking to begin a...


  • Edinburgh, United Kingdom Adecco Full time

    GERMAN Speaking Administrator |IT Support | Financial Services | EDINBURGH | Office Based | £185/d Inside IR35 | 6 Months Initial Contract | TEMP TO PERMWe currently have an exciting opening with our Financial Services client to join their IT Support team.This is an entry level position that could be ideal for a graduate or if you're looking to begin a...


  • Edinburgh, United Kingdom The Adecco Group Full time

    Technology Support Analyst (German Speaking)Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.6 Month Contract (View to become permanent)Leeds Or Edinburgh (flexible working)Job detailsWe are an equal opportunities employer and believe in a diverse workforce offering flexible working where...


  • Edinburgh, United Kingdom Adecco Full time

    GERMAN Speaking Administrator |IT Support | Financial Services | EDINBURGH | Office Based | £185/d Inside IR35 | 6 Months Initial Contract | TEMP TO PERM We currently have an exciting opening with our Financial Services client to join their IT Support team. This is an entry level position that could be ideal for a graduate or if you're looking to...