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Call Centre Operations Manager

1 month ago

Harrogate, United Kingdom Jigsaw Full time
Call Centre Operations Manager - Insurance

The Role:

To pro-actively manage the Operational Department (which encompasses all pet and breakdown product activities) on a day to day basis. Drive improvements in systems and increase efficiency in the business to maximise return on investments and colleague performance.
To support, develop, train, coach and mentor Team Leaders and managers to reach their...












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