Associate_Production Support Engineer_ Investment Management

2 weeks ago


London, United Kingdom Parametricportfolio Full time

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. This role is part of Parametric's hybrid working model, which includes working in the office 2-3 days a week and choosing to work remotely or in the office the remaining days of the week.
The Application Support and Automation team at Parametric:
We are responsible for supporting all of the production applications at Parametric. The Production Support Engineer is responsible for the deployment, monitoring and troubleshooting of applications. Deploy applications using established methods focused on minimizing production impact and reducing user interruption
Develop and maintain scripts using Python and PowerShell for monitoring and automation of tasks
Work within the SQL DBMS to troubleshoot data issues and data consistency concerns
Deep dive into Java Springboot (Linux) and IIS (Windows) servers to troubleshoot application issues on the fly in production
Triage and resolve tickets for supported systems and applications
DevOps / Production Support
Experience with SQL including writing and understanding queries
Experience supporting a 24/7 environment.
Experience with DevOps practices including Octopus, JIRA, Confluence or equivalent platforms.
Scripting/automation (PowerShell, Python) and continuous improvement experience
Experience with Windows Server and IIS
Experience with Gitlab and Octopus deployments/configuration
Experience supporting a Windows based environment including basic server administration
Experience with Linux/UNIX based platforms
Experience with monitoring platforms such as DataDog
Financial Services industry experience Parametric believes each member of our organization makes a significant contribution to our success. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.
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