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Housing Officer

3 months ago

StokeonTrent Staffordshire, United Kingdom Service Care Solutions Ltd Full time

Housing Officer

Temporary

Full Time
We are seeking an experienced and enthusiastic Housing Officer to join a team in Stoke-on-Trent on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. Please note this role requires a full enhanced DBS.
Previous experience working in a similar role, as a Housing Officer is essential
Knowledge of housing legislation, policies, and procedure
Experience of dealing with a complex casework both in person and in writing
Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
Full Enhanced DBS certificate is required for this role
Provide a high quality housing management service which deals with tenancy and leasehold management services within the local social housing stock
Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence
Profile tenants at risk of failing tenancies and develop support plans with clear outcomes, and conduct regular reviews to increase likelihood of sustaining their home
Maintain effective planned schedule of visits and inspections, and identify requirements across the local area
Develop relationships with key internal and external partners, in order to provide solutions such as access to properties, tenancy fraud, fire risks, and safeguarding
Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed

If you require any additional information regarding the position, please call Beth at Service Care Solutions on or send an E-Mail to
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